Angelica Care Mid Sussex
- Home care
- Dementia care
- Registered since 2021
- West Sussex, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
12 months
since the latest rating was published.
125 of 138
rated home care services in West Sussex are rated Good, like this one.
Angelica Care Mid Sussex: inspection record
Rated Good in October 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – ADSL Limited Not yet rated, 2.9 miles away
- G Caremark Horsham and Pulborough Good, 3.7 miles away
- G Supporting Independence - Findon Good, 4.1 miles away
- G Care To You Healthcare Good, 4.2 miles away
- O Egalite Care Ltd Outstanding, 5.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 8 October 2025 (assessment visit 18 September 2025). Quoted under the Open Government Licence.
Date of assessment: 18 September to 01 October 2025. Angelica Care Mid Sussex is a domiciliary care agency providing personal care to people living in their own homes. At the time of our assessment 78 people were receiving the regulated activity of personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff monitored people’s health needs and quickly sought medical advice in response to any changes. Staff generally understood and managed risk and records provided enough detail. Staff followed professional advice, monitored outcomes and provided feedback to professionals when needed. People’s medicines were administered and managed safely. Staff protected people from the risk of harm or abuse and knew how and with whom to raise concerns.
There were enough staff with the right skills, qualifications and experience. Managers made sure staff received training and regular appraisals to maintain high-quality care. People and family members knew how to give feedback and were confident the service took it seriously and acted on it.
Staff provided person-centred care and knew who and what was important to the people they supported. People were treated with kindness and compassion and had a high level of consistency in care staff. Staff protected people’s privacy and dignity and supported their preferences
The provider was also the registered manager and was actively involved in the day to day running of the service and created an open and inclusive culture for people, their family members and staff. Staff felt valued by the provider and manager and were encouraged to give feedback. The provider sought people’s feedback and learned from their peers in the wider sector to continually improve people’s experience. Ongoing quality assurance systems fed into service development plans to benchmark and continually improve the service.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this registered service. This key question has been rated good
This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this registered service. This key question has been rated good.
This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this registered service. This key question has been rated good.
This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this registered service. This key question has been rated good.
This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this registered service. This key question has been rated good.
This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Joy Winsor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Winsor Care Group Ltd
- Ownership type
- Organisation
- Companies House number
- 12829970 (opens Companies House)
Getting help from West Sussex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Sussex County Council
- Ask for a care needs assessment
- Phone: 01243 642121, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: West Sussex County Council
Checked on the council's website, November 2026.
Common questions
- Does Angelica Care Mid Sussex provide nursing care?
- The Care Quality Commission's register does not list nursing care for Angelica Care Mid Sussex.
- When was Angelica Care Mid Sussex last inspected?
- The Care Quality Commission's latest rating for Angelica Care Mid Sussex was published on 8 October 2025.
- Who runs Angelica Care Mid Sussex?
- Angelica Care Mid Sussex is run by Winsor Care Group Ltd.
- What is Angelica Care Mid Sussex's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 October 2025.
Contact
- Phone
- 01903 742658
- Address
- 32 West Street, Storrington, Pulborough, RH20 4EE Map (opens Google Maps)
Compare nearby
- – ADSL Limited Not yet rated, 2.9 miles away
- G Caremark Horsham and Pulborough Good, 3.7 miles away
- G Supporting Independence - Findon Good, 4.1 miles away
- G Care To You Healthcare Good, 4.2 miles away
- O Egalite Care Ltd Outstanding, 5.3 miles away