Compassionate Professional Care Services Limited
- Home care
- Dementia care
- Registered since 2021
- Central Stockton-on-Tees, Stockton-on-Tees, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
26 of 27
rated home care services in Stockton-on-Tees are rated Good, like this one.
Compassionate Professional Care Services Limited: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Nightingales Community Care Limited Good, less than 0.1 miles away
- – Top Tier Healthcare Limited Not yet rated, less than 0.1 miles away
- G Classic ResourcesUK Ltd Good, 0.7 miles away
- O Home Instead Cleveland Outstanding, 0.7 miles away
- G Mencap - Teeside Domiciliary Care Agency Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 29 October 2022. Quoted under the Open Government Licence.
Compassionate Professional Care Services Limited is a Domiciliary care agency providing personal care to adults living in their own homes. The service provides support to older people some of whom may be living with dementia, learning disabilities, autism and mental health needs and people with physical disabilities. At the time of our inspection the service supported 12 people within their home with personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
Staff supported people to make decisions following best practice in decision-making. Staff communicated with people in ways that met their needs. Staff supported people to take part in activities and pursue their interests in their local area. The service made reasonable adjustments for people so they could be fully in discussions about how they received support, including support to travel wherever they needed to go.
Right Care: People received kind and compassionate care. Staff protected and respected people's privacy and dignity. Staff understood and responded to people's individual needs. Staff understood how to protect people from poor care and abuse. Staff had training on how to recognise and report on people receiving poor care.
Right Culture: Staff knew and understood people well and were responsive, supporting their aspirations to live a quality life of their choosing. Staff turnover was very low, which supported people to receive consistent care.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Suzanne Pickles
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 29 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 12931349 (opens Companies House)
Getting help from Stockton-on-Tees Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockton-on-Tees Borough Council
- Ask for a care needs assessment
- Phone: 01642 527764
- Contact adult social care online
- Support for carers
- Paying for care: Stockton-on-Tees Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Compassionate Professional Care Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Compassionate Professional Care Services Limited.
- When was Compassionate Professional Care Services Limited last inspected?
- The Care Quality Commission's latest rating for Compassionate Professional Care Services Limited was published on 29 October 2022.
- Who runs Compassionate Professional Care Services Limited?
- Compassionate Professional Care Services Limited is run by Compassionate Professional Care Services Limited.
- What is Compassionate Professional Care Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 October 2022.
Contact
- Phone
- 01642 548647
- Address
- 20 Yarm Road, Stockton-on-tees, TS18 3NA Map (opens Google Maps)
Compare nearby
- G Nightingales Community Care Limited Good, less than 0.1 miles away
- – Top Tier Healthcare Limited Not yet rated, less than 0.1 miles away
- G Classic ResourcesUK Ltd Good, 0.7 miles away
- O Home Instead Cleveland Outstanding, 0.7 miles away
- G Mencap - Teeside Domiciliary Care Agency Good, 0.7 miles away