Helping Hands Sale
- Home care
- Dementia care
- Registered since 2021
- Sale, Trafford, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
33 of 41
rated home care services in Trafford are rated Good, like this one.
Helping Hands Sale: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cathedral Care (Sale) Good, 0.1 miles away
- – Visiting Angels Manchester West Not yet rated, 0.1 miles away
- G Waterside House Good, 0.1 miles away
- – Dean Health Care Ltd Not yet rated, 0.2 miles away
- – Bluebird Care Trafford Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 25 February 2023. Quoted under the Open Government Licence.
Helping Hands Sale is a domiciliary care service providing personal care to people in their own houses and flats in the community. At the time of our inspection there were 31 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection, the service was providing personal care to 15 people.
What inspectors found
The service was exceptionally responsive to people's needs. The provider promoted person-centred approaches and was responsive to changing need, ensuring positive outcomes for people. People and their relatives told us they were involved in the support planning process to ensure it met their individualised needs. People were actively encouraged to live full and active lives and were empowered to participate in value-based activities.
Read the rest of CQC's summary
People felt safe and staff knew what to do if they thought people were at risk. Staff managed people's medication safely. Staff recruitment processes were robust and staffing levels ensured peoples' needs were met. The provider followed current infection prevention and control guidance.
People's needs were assessed and reviewed regularly, and staff were trained to provide support whilst promoting independence. People told us staff were polite and always asked before providing support. People were involved in decisions about their support needs.
People were happy with their support and felt they could talk to staff if they had concerns. The provider had systems in place to learn from issues as they arose, and outcomes were communicated to staff. People had access to healthcare professionals. Staff and managers supported people's mental, social and emotional needs as well as their physical healthcare needs.
Systems were in place to monitor quality and safety. The provider sought regular feedback from people to improve their support. Staff worked well in partnership with other agencies to deliver effective support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 25 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Midshires Care LimitedBrand: Midshires Care Ltd
- Ownership type
- Organisation
- Companies House number
- 03959933 (opens Companies House)
Midshires Care Limited runs 151 services in England, 24 of them in the North West. 131 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 17 have no rating yet.
Other services run by Midshires Care Limited
- G Helping Hands Accrington Good. Home care, Lancashire
- G Helping Hands Aintree Good. Home care, Liverpool
- G Helping Hands Arnold Good. Home care, Nottinghamshire, East Midlands
- G Helping Hands Barnet Good. Home care, Enfield, London
Getting help from Trafford Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Trafford Council
- Ask for a care needs assessment
- Phone: 0161 912 5199, Monday to Friday 9am to 5pm. Outside these hours: 0161 912 2020
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Helping Hands Sale provide nursing care?
- The Care Quality Commission's register does not list nursing care for Helping Hands Sale.
- When was Helping Hands Sale last inspected?
- The Care Quality Commission's latest rating for Helping Hands Sale was published on 25 February 2023.
- Who runs Helping Hands Sale?
- Helping Hands Sale is run by Midshires Care Limited. It runs 151 services in England, 24 of them in the North West.
- What is Helping Hands Sale's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 25 February 2023.
Contact
- Phone
- 0161 549 1848
- Address
- 43 Stanley Square, Sale, M33 7ZZ Map (opens Google Maps)
Compare nearby
- G Cathedral Care (Sale) Good, 0.1 miles away
- – Visiting Angels Manchester West Not yet rated, 0.1 miles away
- G Waterside House Good, 0.1 miles away
- – Dean Health Care Ltd Not yet rated, 0.2 miles away
- – Bluebird Care Trafford Not yet rated, 0.3 miles away