Caring Connections Wirral
- Home care
- Dementia care
- Registered since 2021
- Birkenhead, Wirral, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
4 of 38
rated home care services in Wirral are rated Requires improvement, like this one.
Caring Connections Wirral: inspection record
Rated Requires improvement in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: BNR Manchester (Good, 0.1 miles away) and Wirral Mind (Good, 0.1 miles away).
Nearest home care services:
- G BNR Manchester Good, 0.1 miles away
- G Wirral Mind Good, 0.1 miles away
- G Aspire Care Support Services Ltd Good, 0.3 miles away
- – Tender Caregivers Not yet rated, 0.3 miles away
- – House of Care Not yet rated, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 23 August 2022. Quoted under the Open Government Licence.
Caring Connection Ellesmere Port is a domiciliary care service that provides support and personal care to people living with dementia, physical disabilities, learning disabilities or autistic spectrum disorders and older people in their own homes. Not everyone who used the service received personal care. At the time of our inspection 19 people received support with their personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
Questions to ask the service
- Safe was rated Requires improvement on 23 August 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 23 August 2022. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Registration details
- Registered manager
- Rebecca Fraser
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 23 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Caring Connections Limited
- Ownership type
- Organisation
- Companies House number
- 02722484 (opens Companies House)
- Charity number
- 1013152
Caring Connections Limited runs 4 services, all in the North West. 2 are rated Good or Outstanding and 2 are rated Requires improvement or Inadequate.
Other services run by Caring Connections Limited
- G Caring Connections Good. Home care, Knowsley
- G Caring Connections - Warrington Good. Home care, Warrington
- RI Caring Connections - Wigan Requires improvement. Home care, Wigan
Getting help from Wirral Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wirral Borough Council
- Ask for a care needs assessment
- Phone: 0151 606 2006, Monday to Friday 9am to 5pm. Out-of-hours emergencies: 0151 677 6557
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Caring Connections Wirral provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caring Connections Wirral.
- When was Caring Connections Wirral last inspected?
- The Care Quality Commission's latest rating for Caring Connections Wirral was published on 23 August 2022.
- Who runs Caring Connections Wirral?
- Caring Connections Wirral is run by Caring Connections Limited. It runs 4 services, all in the North West.
- What is Caring Connections Wirral's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 23 August 2022.
Contact
- Phone
- 0151 245 2979
- Address
- 47, Hamilton Square, Birkenhead, CH41 5AR Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: BNR Manchester (Good, 0.1 miles away) and Wirral Mind (Good, 0.1 miles away).
Nearest home care services:
- G BNR Manchester Good, 0.1 miles away
- G Wirral Mind Good, 0.1 miles away
- G Aspire Care Support Services Ltd Good, 0.3 miles away
- – Tender Caregivers Not yet rated, 0.3 miles away
- – House of Care Not yet rated, 0.3 miles away