Unique Support Solutions

People's experience of using the service and what we found We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.

The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.

Right Support People were supported in having choice and control over aspects of their lives. Staff provided care in line with people's best interests. Risks to people were recognised, assessed and managed safely. Systems in place protected people from abuse and improper treatment. People's needs were always assessed to consider what they wanted and needed.

Right Care Staff offered people choice and involvement when supporting with activities or meals. Staff were knowledgeable about the people they supported and had established good rapport and therapeutic relationships.

Right culture The ethos, values, attitudes and behaviours of leaders and care staff ensured all people using the service could lead confident, inclusive and empowered lives. People were supported to regularly identify, or review, on-going individual aspirations and life goals. Management supported staff in improving practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk