Rated Care Homes

VictoriaDomCare Ltd

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 70 of 85

    rated home care services in Warwickshire are rated Good, like this one.

VictoriaDomCare Ltd: inspection record

Home care, Warwickshire

Rated Good in May 2022.

VictoriaDomCare Ltd: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

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See all home care services in Warwickshire

About the service

From the Care Quality Commission's inspection report published 13 May 2022. Quoted under the Open Government Licence.

VictoriaDomCare Limited (also known as VDC Services) is a domiciliary care agency which is registered to provide personal care and support to people in their own homes. The service is registered to provide support to younger adults, older people, people living with dementia, people living with physical disabilities and people living with sensory disabilities. At the time of our inspection the service was supporting three people. Two of whom were receiving personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.

What inspectors found

People's needs were assessed before they started using the service. People were involved in this initial assessment and this formed their plan of care.

Read the rest of CQC's summary

Risks were identified and basic risk management was included in people's plans of care. People received care and support from the two directors of the business who undertook the care calls. The two directors knew people well and how to keep them safe from harm or the risks of abuse.

People felt safe during their care calls and gave us positive feedback about the service. People told us both the Nominated Individual and Quality Manager were very kind and caring toward them.

Both the Nominated Individual and Quality Manager had completed training themselves and understood the importance of training staff when they recruited them in the future as their business grew.

Quality checks took place on records and no shortfalls were identified. There had been no missed care calls. People had no complaints about the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.

Questions to ask the service

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Basie Van Rensburg
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 13 May 2022. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
11312635 (opens Companies House)

Getting help from Warwickshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does VictoriaDomCare Ltd provide nursing care?
The Care Quality Commission's register does not list nursing care for VictoriaDomCare Ltd.
When was VictoriaDomCare Ltd last inspected?
The Care Quality Commission's latest rating for VictoriaDomCare Ltd was published on 13 May 2022.
Who runs VictoriaDomCare Ltd?
VictoriaDomCare Ltd is run by VictoriaDomCare Ltd.
What is VictoriaDomCare Ltd's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 13 May 2022.