Infinity Care Limited
- Home care
- Dementia care
- Registered since 2014
- Charlton, Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
Its last inspection improved it from Inadequate to Good.
7 months
since the latest rating was published.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Infinity Care Limited: inspection record
Rated Good in April 2026, up from Inadequate.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Big Hearts Recruitment Ltd Requires improvement, less than 0.1 miles away
- – Caremark Test Valley & East Wiltshire Not yet rated, less than 0.1 miles away
- RI Flamelily Independent Living Requires improvement, less than 0.1 miles away
- – Virstaf Healthcare Ltd Not yet rated, less than 0.1 miles away
- – DarPro Care Services Ltd Not yet rated, 1.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 2 April 2026 (assessment visit 12 March 2026). Quoted under the Open Government Licence.
We carried out this inspection between 17 and 26 March 2026. Infinity Care Limited is a domiciliary care agency providing personal care to people living in their own homes. CQC inspects only where people receive the regulated activity of personal care, which includes support with personal hygiene and eating. At the time of our inspection, 18 people were receiving personal care.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We inspected the service to check whether improvements had been made since our last inspection. The provider had previously been in breach of regulations relating to safe care and treatment and good governance. At this inspection, we found the required improvements had been made and the provider was no longer in breach of these regulations.
People had choice and control over their care and were involved in planning how it was delivered. Staff assessed and mitigated risks, and care plans guided safe and effective practice. Medicines were managed safely. Governance systems had strengthened, and the provider showed a clear commitment to learning and continuous improvement. Staff knew people well, treated them with kindness and care, and demonstrated a strong understanding of how to meet their individual needs.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Cristina Sequeira
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 31 October 2023. Latest assessment published 2 April 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Infinity Care Limited
- Ownership type
- Organisation
- Companies House number
- 05943165 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Infinity Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Infinity Care Limited.
- When was Infinity Care Limited last inspected?
- The Care Quality Commission's latest rating for Infinity Care Limited was published on 2 April 2026.
- Who runs Infinity Care Limited?
- Infinity Care Limited is run by Infinity Care Limited.
- What is Infinity Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 2 April 2026.
Contact
- Phone
- 01264 363090
- Address
- Unit 38, Basepoint Business Centre & Industrial Estate, Caxton Close, Andover, SP10 3FG Map (opens Google Maps)
Compare nearby
- RI Big Hearts Recruitment Ltd Requires improvement, less than 0.1 miles away
- – Caremark Test Valley & East Wiltshire Not yet rated, less than 0.1 miles away
- RI Flamelily Independent Living Requires improvement, less than 0.1 miles away
- – Virstaf Healthcare Ltd Not yet rated, less than 0.1 miles away
- – DarPro Care Services Ltd Not yet rated, 1.3 miles away