Combined Care Services
- Home care
- Registered since 2021
- Hindley, Wigan, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
24 of 31
rated home care services in Wigan are rated Good, like this one.
Combined Care Services: inspection record
Rated Good in August 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding, 1.2 miles away
- – Proper Care 4 U LTD Not yet rated, 1.9 miles away
- – Entracare Limited Not yet rated, 2 miles away
- – Bubble Care Group Not yet rated, 2.1 miles away
- G Elite Care North West Limited Good, 2.1 miles away
About the service
From the Care Quality Commission's inspection report published 6 August 2022. Quoted under the Open Government Licence.
Combined Care Services is a domiciliary care service located in Wigan, Greater Manchester. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection there six people receiving the regulated activity 'Personal care'.
What inspectors found
People who used the service and relatives said they felt the service was safe. Staff were recruited safely and there were enough staff to provide people's care. Staff carried out routine COVID-19 testing and there was enough personal protective equipment (PPE) available which people confirmed was always worn.
Read the rest of CQC's summary
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice. People received enough to eat and drink and said provided assistance as needed. Staff told us enough training was available to support them in their roles, with ongoing supervision also provided.
We received positive feedback from people who used the service and relatives about the care provided. People said they felt treated with dignity, respect and had their independence promoted as required.
People had detailed care plans in place regarding the care and support staff needed to deliver. There was an appropriate complaints system and people were supported to attend activities in the local community if this formed part of their daily routine.
There were systems in place for people who used the service and staff to provide feedback about their care through audits, surveys and meetings. Staff spoken with during the inspection told us they felt the service was well-led and enjoyed their roles.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 6 August 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Mrs Gemma Louise Rhodes
- Ownership type
- Individual
Getting help from Wigan Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wigan Council
- Ask for a care needs assessment
- Phone: 01942 828777, Monday to Friday 8.45am to 5pm. Urgent enquiries outside these hours (24 hours a day): same number
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Combined Care Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for Combined Care Services.
- When was Combined Care Services last inspected?
- The Care Quality Commission's latest rating for Combined Care Services was published on 6 August 2022.
- Who runs Combined Care Services?
- Combined Care Services is run by Mrs Gemma Louise Rhodes.
- What is Combined Care Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 August 2022.
Contact
- Phone
- 07830 522807
- Address
- 28 Maypole Crescent, Abram, Wigan, WN2 5YN Map (opens Google Maps)
Compare nearby
- O Belong at Home Domiciliary Care Agency - Wigan & Southport Outstanding, 1.2 miles away
- – Proper Care 4 U LTD Not yet rated, 1.9 miles away
- – Entracare Limited Not yet rated, 2 miles away
- – Bubble Care Group Not yet rated, 2.1 miles away
- G Elite Care North West Limited Good, 2.1 miles away