Wakefield
- Home care
- Dementia care
- Registered since 2021
- Durkar, Wakefield, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
50 of 57
rated home care services in Wakefield are rated Good, like this one.
Wakefield: inspection record
Rated Good in September 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Pinderfielde Healthcare Wakefield Not yet rated, less than 0.1 miles away
- G Tees Healthcare Services Limited Good, less than 0.1 miles away
- G Dimensions Wakefield Domiciliary Care Office Good, 0.1 miles away
- G Phoenix Care Wakefield Good, 0.1 miles away
- – All Saints Support Ltd Not yet rated, 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 24 September 2022. Quoted under the Open Government Licence.
Chizhande Care Service Limited is a domiciliary care agency and provides personal care and support to people who require assistance in their own home. At the time of our inspection 14 people were being supported by the service. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
There were systems in place to monitor the quality of the service and recognise when improvements were needed. We made a recommendation about strengthening audits. Medicine administration support was being provided. People received medicines as prescribed.
Read the rest of CQC's summary
The provider carried out checks on the suitability of staff before they started work. There were systems in place to minimise the risk of infection and to learn lessons from accidents and incidents.
Before people started to use the service, their individual needs and preferences were discussed and recorded for staff to follow. Staff had appropriate skills to meet people's needs. People told us staff were suitably trained and records showed staff had received training appropriate to the role.
People had support to prepare their meals and drinks where they needed this. Staff and the registered manager worked effectively with community health and social care professionals to ensure people's needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were complimentary about the care and support they received from staff. People knew how to raise issues or complaints and found the service responsive.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Lilian Chizhande
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 24 September 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Lily’s Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 12025135 (opens Companies House)
Getting help from City of Wakefield Metropolitan District Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at City of Wakefield Metropolitan District Council
- Ask for a care needs assessment
- Phone: 0345 8 503 503, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Wakefield provide nursing care?
- The Care Quality Commission's register does not list nursing care for Wakefield.
- When was Wakefield last inspected?
- The Care Quality Commission's latest rating for Wakefield was published on 24 September 2022.
- Who runs Wakefield?
- Wakefield is run by Lily’s Care Services Ltd.
- What is Wakefield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 24 September 2022.
Contact
- Phone
- 01977 804419
- Address
- Office S16, Flex Space, Monckton Road, Wakefield, WF2 7AS Map (opens Google Maps)
Compare nearby
- – Pinderfielde Healthcare Wakefield Not yet rated, less than 0.1 miles away
- G Tees Healthcare Services Limited Good, less than 0.1 miles away
- G Dimensions Wakefield Domiciliary Care Office Good, 0.1 miles away
- G Phoenix Care Wakefield Good, 0.1 miles away
- – All Saints Support Ltd Not yet rated, 0.1 miles away