Care Response
- Home care
- Dementia care
- Registered since 2010
- Sunninghill, Windsor and Maidenhead, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
12 of 18
rated home care services in Windsor and Maidenhead are rated Good, like this one.
Care Response: inspection record
Rated Good in May 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – IHD Care ltd Not yet rated, 0.8 miles away
- G Lynwood Home Care Good, 0.9 miles away
- – Audley Care Ltd Not yet rated, 1 mile away
- G Cardea Healthcare – Berkshire Good, 1.8 miles away
- – NATIONAL MEDICARE SERVICES LTD Not yet rated, 2.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 16 May 2019. Quoted under the Open Government Licence.
About the service: Care Response is a domiciliary care service. At the time of the inspection the service was supporting 31 people in their own home. People supported included older people, younger people and people living with dementia.
Read the rest of CQC's summary
People's experience using the service: • People received a service that was safe. The provider had systems and processes in place to protect people from the risk of harm and abuse. Medicines were managed safely. • People received care and support from staff who were trained sufficiently and had the right skills and knowledge, this led to good outcomes for people. • Staff respected and promoted people's independence, dignity and privacy, staff developed caring relationships with the people they supported. • People's care and support met their needs and reflected their preferences. • Management processes were in place to monitor and improve the quality of the service. There was a positive, open and empowering culture.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Paula Eagle
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 16 May 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Care Response Limited
- Ownership type
- Organisation
- Companies House number
- 06161098 (opens Companies House)
Getting help from Royal Borough of Windsor and Maidenhead
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Royal Borough of Windsor and Maidenhead
- Ask for a care needs assessment
- Phone: 01628 683744
- Support for carers
- Paying for care: Royal Borough of Windsor and Maidenhead
Checked on the council's website, November 2026.
Common questions
- Does Care Response provide nursing care?
- The Care Quality Commission's register does not list nursing care for Care Response.
- When was Care Response last inspected?
- The Care Quality Commission's latest rating for Care Response was published on 16 May 2019.
- Who runs Care Response?
- Care Response is run by Care Response Limited.
- What is Care Response's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 16 May 2019.
Contact
- Phone
- 01344 876099
- Address
- First floor, Old Boundary House, London Road, Sunningdale, Ascot, SL5 0DJ Map (opens Google Maps)
Compare nearby
- – IHD Care ltd Not yet rated, 0.8 miles away
- G Lynwood Home Care Good, 0.9 miles away
- – Audley Care Ltd Not yet rated, 1 mile away
- G Cardea Healthcare – Berkshire Good, 1.8 miles away
- – NATIONAL MEDICARE SERVICES LTD Not yet rated, 2.1 miles away