Evelia Care Limited

Evelia Care is a domiciliary care agency. The service provides personal care support to young children, adults, people living with a learning disability or autistic people, physical disability, eating disorder, mental health and people who misuse alcohol and drugs. At the time of our inspection 1 person was using the service.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Right Support People's needs were fully assessed before they started to use the service and ongoing monitoring took place. Details on how to communicate with people was documented to ensure people were always being involved in their care not feeling isolated or ignored. Staff received regular training and had the experience to support people effectively. People's nutrition and hydration needs were met well by the service. Consent to care was appropriately requested and staff supported people to make their own decisions as much as possible to include them in their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.