Complete Care 4 U Limited
- Home care
- Registered since 2021
- Central Bolton, Bolton, North West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
2 of 42
rated home care services in Bolton are rated Requires improvement, like this one.
Complete Care 4 U Limited: inspection record
Rated Requires improvement in June 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Your Care (UK) (Good, 0.2 miles away) and Dignity In Life (Good, 0.5 miles away).
Nearest home care services:
- G Your Care (UK) Good, 0.2 miles away
- – Camphora Care Ltd Not yet rated, 0.4 miles away
- G Dignity In Life Good, 0.5 miles away
- G Jewel Home Support Ltd Good, 0.5 miles away
- G Orchid Home Care Support Limited Good, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 3 June 2023. Quoted under the Open Government Licence.
Complete Care 4 U Limited is a domiciliary care agency. It provides personal care to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection the service was supporting 46 people with the regulated activity of personal care.
What inspectors found
We found improvements were needed in some aspects of governance of the service. Staff recruitment processes were not always robust and there were shortfalls in medicines documentation and auditing. The registered manager took action following our inspection to address these issues.
Read the rest of CQC's summary
The people we spoke with could not praise the agency highly enough. They told us carers were kind, caring and respectful. People said they valued their carers' reliability and professionalism.
People and their relatives told us they felt safe using the service. There were enough staff available to meet people's needs at their requested time and we received no complaints about staff being late or not staying for the correct length of time. Staff were up to date with their required training. Staff followed correct infection control practices when providing care and support.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Questions to ask the service
- Safe was rated Requires improvement on 3 June 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 3 June 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Husna Banu Patel
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 3 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Complete Care 4 U Limited
- Ownership type
- Organisation
- Companies House number
- 13308395 (opens Companies House)
Getting help from Bolton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bolton Council
- Ask for a care needs assessment
- Phone: 01204 337860
- Support for carers
- Paying for care: Bolton Council
Checked on the council's website, November 2026.
Common questions
- Does Complete Care 4 U Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Complete Care 4 U Limited.
- When was Complete Care 4 U Limited last inspected?
- The Care Quality Commission's latest rating for Complete Care 4 U Limited was published on 3 June 2023.
- Who runs Complete Care 4 U Limited?
- Complete Care 4 U Limited is run by Complete Care 4 U Limited.
- What is Complete Care 4 U Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 3 June 2023.
Contact
- Phone
- 01204 937136
- Address
- Office 7, Farah House, Cannon Street, Bolton, BL3 5BH Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Your Care (UK) (Good, 0.2 miles away) and Dignity In Life (Good, 0.5 miles away).
Nearest home care services:
- G Your Care (UK) Good, 0.2 miles away
- – Camphora Care Ltd Not yet rated, 0.4 miles away
- G Dignity In Life Good, 0.5 miles away
- G Jewel Home Support Ltd Good, 0.5 miles away
- G Orchid Home Care Support Limited Good, 0.5 miles away