Jewel Home Support Ltd
- Home care
- Dementia care
- Registered since 2013
- Central Bolton, Bolton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2016.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 42
rated home care services in Bolton are rated Good, like this one.
Jewel Home Support Ltd: inspection record
Rated Good in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Orchid Home Care Support Limited Good, 0.1 miles away
- G Creative Support - Bolton Service Good, 0.4 miles away
- RI Complete Care 4 U Limited Requires improvement, 0.5 miles away
- – Florenfield Ltd Not yet rated, 0.5 miles away
- G Clarity Homecare (Bolton) Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 6 June 2023. Quoted under the Open Government Licence.
Jewel Home Support is a domiciliary care agency providing personal care to people living in their own homes in the community. At the time of our inspection there were 126 people receiving a regulated activity from this service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
Systems in place helped safeguard people from the risk of abuse. Assessments of risk and safety and supporting measures in place helped minimise risks. Staff managed people's medicines safely. Staff followed infection prevention and control guidance to minimise risks related to the spread of infection. Staffing levels were sufficient to meet people's needs and managers recruited staff safely. Staff followed an induction programme, and training was on-going throughout employment.
Read the rest of CQC's summary
The registered manager responded to complaints appropriately and used these to improve care provision. The provider was open and honest, in dealing with concerns raised. We have made a recommendation about reviewing how staff respond to calls made to the office.
Care plans included information about support required in areas such as nutrition, mobility, and personal care to help inform care provision. Staff made appropriate referrals to other agencies and professionals when required.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us their equality and diversity respected. People felt staff respected their privacy and dignity and took into account their views when agreeing on the support required. Staff identified people's communication needs and addressed these with appropriate actions.
The provider and registered manager followed governance systems which provided oversight and monitoring of the service. These governance systems and processes ensured the service provided to people was safe.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jade Wallace
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)3 inspection reports, latest 6 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Jewel Home Support Ltd
- Ownership type
- Organisation
- Companies House number
- 08106043 (opens Companies House)
Getting help from Bolton Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bolton Council
- Ask for a care needs assessment
- Phone: 01204 337860
- Support for carers
- Paying for care: Bolton Council
Checked on the council's website, November 2026.
Common questions
- Does Jewel Home Support Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Jewel Home Support Ltd.
- When was Jewel Home Support Ltd last inspected?
- The Care Quality Commission's latest rating for Jewel Home Support Ltd was published on 6 June 2023.
- Who runs Jewel Home Support Ltd?
- Jewel Home Support Ltd is run by Jewel Home Support Ltd.
- What is Jewel Home Support Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 6 June 2023.
Contact
- Phone
- 01204 650511
- Address
- First Floor, Unity House, Fletcher Street, Bolton, BL3 6NE Map (opens Google Maps)
Compare nearby
- G Orchid Home Care Support Limited Good, 0.1 miles away
- G Creative Support - Bolton Service Good, 0.4 miles away
- RI Complete Care 4 U Limited Requires improvement, 0.5 miles away
- – Florenfield Ltd Not yet rated, 0.5 miles away
- G Clarity Homecare (Bolton) Good, 0.6 miles away