Homesdale Supported Living

There were enough staff to meet people's needs. People were supported to maximise their independence or participate in activities of their choice within their local community. Activities were a reflection of people's personal choices preferences and hobbies.

Risks to people were identified and risk management plans were in place. Positive risk taking was considered to help people to develop new skills and confidence within a safe environment.

Right Care: People received person-centred care from staff who promoted their dignity privacy and human rights.

People had personalised plans for their care. They were supported to identify or achieve their aspirations and goals. Staff had training on equality and diversity and supported people's diverse needs.

Staff knew how to protect people from poor care or abuse. Medicines were safely managed. People were protected from the risk of infection. People's nutritional needs were met.

Staff received appropriate training to meet people's needs and were encouraged to do further training for

their development.

Staff enabled people to access health and social care support in the community.

Right Culture: The registered manager monitored the quality of support provided to people. Feedback from people, relatives and staff was positive about the registered manager and the support they offered.

Staff understood the values the provider wanted them to uphold. These were aimed to support people lead confident and empowered lives.

People were actively engaged and consulted about the running of the service through house meetings and informal conversations.

The service considered people's support needs with a view to increasing their independence. Staff supported people to lead lives connected into the local area.