Eternity Care Services Ltd
- Home care
- Dementia care
- Registered since 2021
- Cheshire West and Chester, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
46 of 54
rated home care services in Cheshire West and Chester are rated Good, like this one.
Eternity Care Services Ltd: inspection record
Rated Good in October 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Human Support Group Limited - The Windings Requires improvement, 4.3 miles away
- – Radfield Home Care Tarporley & Mid Cheshire Not yet rated, 4.8 miles away
- G Lydia Rose Care Good, 5 miles away
- O Home Instead Frodsham, Runcorn, Widnes Outstanding, 5.1 miles away
- G Total Case Management Good, 5.2 miles away
About the service
From the Care Quality Commission's inspection report published 14 October 2022. Quoted under the Open Government Licence.
Eternity Care Services Limited is a family run domiciliary care agency providing personal care to people living in their own homes. At the time of our inspection there were thirteen people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were thirteen people using the service.
What inspectors found
We received positive feedback about the service. People told us they felt safe as staff were familiar to them and treated them fairly. One person told us "I feel safe as they are familiar people." People were supported by staff who had received appropriate training and had been safely recruited. Risks were assessed, with measures implemented to mitigate. Staff were provided with guidance and were aware of measures to take to prevent and control the spread of infection. Medicines were administered by staff who had received training and their competency to do so checked.
Read the rest of CQC's summary
An initial assessment of people's needs was carried out before they received a service to ensure the provider was able to meet them. Staff received a detailed induction and had access to a wide range of training relevant to their role. The provider worked effectively with external professionals to support people's health and wellbeing.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported by staff who demonstrated kindness and respect and were supported to regain and maintain their independence.
People's choices and decisions about the care they received were listened to and incorporated into person- centred care plans. Regular reviews took place to ensure people's care plans incorporated any changing needs or wishes. Staff were trained to support people with care at end of life, liaising with external professionals when required.
Systems were in place to assess and monitor the quality of the service There was an open, learning culture led by the management team to continuously improve the service. People and staff had opportunities to give their views about the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Rachel Cowley
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 14 October 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Eternity Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 12917601 (opens Companies House)
Getting help from Cheshire West and Chester Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cheshire West and Chester Council
- Ask for a care needs assessment
- Phone: 0300 123 7034
- Support for carers
- Paying for care: Cheshire West and Chester Council
Checked on the council's website, November 2026.
Common questions
- Does Eternity Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Eternity Care Services Ltd.
- When was Eternity Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Eternity Care Services Ltd was published on 14 October 2022.
- Who runs Eternity Care Services Ltd?
- Eternity Care Services Ltd is run by Eternity Care Services Ltd.
- What is Eternity Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 14 October 2022.
Contact
- Phone
- 01829 458288
- Address
- Legend House, Yeld Lane, Kelsall, Tarporley, CW6 0TE Map (opens Google Maps)
Compare nearby
- RI Human Support Group Limited - The Windings Requires improvement, 4.3 miles away
- – Radfield Home Care Tarporley & Mid Cheshire Not yet rated, 4.8 miles away
- G Lydia Rose Care Good, 5 miles away
- O Home Instead Frodsham, Runcorn, Widnes Outstanding, 5.1 miles away
- G Total Case Management Good, 5.2 miles away