EPIC Homecare Limited
- Home care
- Dementia care
- Registered since 2021
- Torbay, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
16 of 20
rated home care services in Torbay are rated Good, like this one.
EPIC Homecare Limited: inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Abide Home Care Good, 0.5 miles away
- G Bay Care Domiciliary Care Ltd Good, 4 miles away
- G Domiciliary Care South Devon Good, 4.1 miles away
- G Caretakers SW Limited Good, 4.1 miles away
- G The Care Bureau Ltd - Domiciliary Care - Torquay. Good, 4.1 miles away
About the service
From the Care Quality Commission's inspection report published 31 May 2023. Quoted under the Open Government Licence.
EPIC homecare Limited (hereafter called EPIC) is a domiciliary care agency which provides support and personal care to people living in their own home. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection 19 people were receiving a regulated activity from the service.
What inspectors found
People told us they felt safe, and staff knew what actions to take to keep people safe. There were safe recruitment processes in place and adequate numbers of staff with the appropriate skills and experience to meet people's needs. Staff received training and their competency was regularly checked to ensure people received safe effective care. Staff followed infection control guidance and had access to Personal Protective Equipment (PPE).
Read the rest of CQC's summary
People's care and support was planned with them, and risk assessments reflected people's needs. People's medicine administration records were up to date and were regularly reviewed to ensure people received their medicines as prescribed. People were supported by staff who were kind and caring and knew people's choices and preferences.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff understood their roles and responsibilities and felt confident in their role. Staff liaised with other health and social care providers to ensure people's health and care needs were met.
The provider had governance processes in place to oversee the quality of care provided. People were asked for their feedback about the quality of service and this was used to make improvements.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Danielle Meagor
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 31 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- EPIC Homecare Limited
- Ownership type
- Organisation
- Companies House number
- 13332086 (opens Companies House)
Getting help from Torbay Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Torbay Council
- Ask for a care needs assessment
- Phone: 01803 219700
- Support for carers
- Paying for care: Torbay Council
Checked on the council's website, November 2026.
Common questions
- Does EPIC Homecare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for EPIC Homecare Limited.
- When was EPIC Homecare Limited last inspected?
- The Care Quality Commission's latest rating for EPIC Homecare Limited was published on 31 May 2023.
- Who runs EPIC Homecare Limited?
- EPIC Homecare Limited is run by EPIC Homecare Limited.
- What is EPIC Homecare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 May 2023.
Contact
- Phone
- 01803 854695
- Address
- 12 Sellick Avenue, Brixham, TQ5 9PN Map (opens Google Maps)
Compare nearby
- G Abide Home Care Good, 0.5 miles away
- G Bay Care Domiciliary Care Ltd Good, 4 miles away
- G Domiciliary Care South Devon Good, 4.1 miles away
- G Caretakers SW Limited Good, 4.1 miles away
- G The Care Bureau Ltd - Domiciliary Care - Torquay. Good, 4.1 miles away