Rated Care Homes

Abide Home Care

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 2 ratings

    Rated Good at every inspection since 2017.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 16 of 20

    rated home care services in Torbay are rated Good, like this one.

Abide Home Care: inspection record

Home care, Torbay

Rated Good in March 2023.

Abide Home Care: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    EPIC Homecare Limited Good, 0.5 miles away
  2. G
    Bay Care Domiciliary Care Ltd Good, 3.7 miles away
  3. G
    Domiciliary Care South Devon Good, 3.7 miles away
  4. G
    Caretakers SW Limited Good, 3.7 miles away
  5. G

See all home care services in Torbay

About the service

From the Care Quality Commission's inspection report published 7 March 2023. Quoted under the Open Government Licence.

Abide Home Care Ltd (thereafter referred to as Abide Home Care) is a domiciliary care service, which provides care and support to people living in their own homes. The service provides support to older adults. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were 59 people using the service.

What inspectors found

People told us they felt safe. Staff knew what actions to take to protect people from the risk of avoidable harm and had received safeguarding training. Robust recruitment processes were established, and staff competency was checked to ensure people received safe care. Staff followed infection control guidance and had access to personal protective equipment.

Read the rest of CQC's summary

Care records were completed in conjunction with people and their relatives and, risk assessments were reflective of people's needs. Medicine administration records were up to date to ensure people received their medicines as prescribed. People told us they were supported by staff who were kind and caring. People felt engaged in all aspects of their care and said they felt assured that any complaint or concern would be handled by the management team appropriately.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Audits and checks were embedded into staff practice to oversee the quality of care provided. People were asked for their feedback about the quality of service and this was used to make improvements.

Questions to ask the service

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Jade Caunter
Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

2 inspection reports, latest 7 March 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
10336111 (opens Companies House)

Getting help from Torbay Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Abide Home Care provide nursing care?
The Care Quality Commission's register does not list nursing care for Abide Home Care.
When was Abide Home Care last inspected?
The Care Quality Commission's latest rating for Abide Home Care was published on 7 March 2023.
Who runs Abide Home Care?
Abide Home Care is run by Abide Home Care Limited.
What is Abide Home Care's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 7 March 2023.