Personal Care Specialists
- Home care
- Dementia care
- Registered since 2013
- Harehills, Leeds, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
15 months
since the latest rating was published.
109 of 132
rated home care services in Leeds are rated Good, like this one.
Personal Care Specialists: inspection record
Rated Good in July 2025.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Angels Healthcare Solutions Ltd Good, less than 0.1 miles away
- G Goshen Social Care Ltd Good, less than 0.1 miles away
- RI Headquarters BC Care Ltd Requires improvement, less than 0.1 miles away
- – Health First Care Services Ltd Not yet rated, less than 0.1 miles away
- – Poplar Care Ltd Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 9 July 2025 (assessment visit 11 May 2025). Quoted under the Open Government Licence.
Date of Assessment: 10 May to 19 May 2025. Personal Care Specialists is a domiciliary care agency. It provides personal care to people living in their own homes. At the time of our assessment the service was supporting 40 people with personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
- Safe Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Staff worked well with external professionals to meet people’s needs and external professionals spoke positively of the service. People’s care plans included clear person-centred information and evidenced people were in control of their own care. People were kept safe as staff followed processes the provider had put in place and required checks were completed. Staff knew how to raise safeguarding alerts and received the appropriate training. Staff reported they were engaged with the development of the service and felt able to speak up. The service engaged with staff through team meetings and supervision. However, there were no staff surveys completed.
Governance systems were robust, and the service demonstrated continuous improvement. The registered manager had good oversight of the service and the people they supported.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Helen Cook
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 10 March 2018. Latest assessment published 9 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Personal Care Specialists Ltd
- Ownership type
- Organisation
- Companies House number
- 07930171 (opens Companies House)
Personal Care Specialists Ltd runs 2 services, all in Yorkshire and the Humber. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Personal Care Specialists Ltd
- – Personal Care Specialists LTD Not yet rated. Home care, East Riding of Yorkshire
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does Personal Care Specialists provide nursing care?
- The Care Quality Commission's register does not list nursing care for Personal Care Specialists.
- When was Personal Care Specialists last inspected?
- The Care Quality Commission's latest rating for Personal Care Specialists was published on 9 July 2025.
- Who runs Personal Care Specialists?
- Personal Care Specialists is run by Personal Care Specialists Ltd. It runs 2 services, all in Yorkshire and the Humber.
- What is Personal Care Specialists's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 9 July 2025.
Contact
- Phone
- 0113 345 0630
- Address
- Oaktree House, 408 Oakwood Lane, Leeds, LS8 3LG Map (opens Google Maps)
Compare nearby
- G Angels Healthcare Solutions Ltd Good, less than 0.1 miles away
- G Goshen Social Care Ltd Good, less than 0.1 miles away
- RI Headquarters BC Care Ltd Requires improvement, less than 0.1 miles away
- – Health First Care Services Ltd Not yet rated, less than 0.1 miles away
- – Poplar Care Ltd Not yet rated, less than 0.1 miles away