Calverton Supreme Home Care
- Home care
- Dementia care
- Registered since 2010
- Arnold, Nottinghamshire, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
7 months
since the latest rating was published.
12 of 114
rated home care services in Nottinghamshire are rated Requires improvement, like this one.
Calverton Supreme Home Care: inspection record
Rated Requires improvement in March 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Olive Care (Good, 2.7 miles away) and Helping Hands Arnold (Good, 2.9 miles away).
Nearest home care services:
- – BS Care Providers Ltd Not yet rated, 2.3 miles away
- – FitzRoy - Nottingham South Not yet rated, 2.6 miles away
- G Olive Care Good, 2.7 miles away
- G Helping Hands Arnold Good, 2.9 miles away
- G Victoria Home Care Solutions Good, 2.9 miles away
What inspectors found
From the Care Quality Commission's assessment published 16 March 2026 (assessment visit 12 January 2026). Quoted under the Open Government Licence.
Date of assessment 3 February to 9 February 2026. Calverton Supreme Home Care is a domiciliary care agency. It provides personal care to people living in their own homes. It provides a service to older adults of all ages and people who are living with dementia, mental health conditions, physical disabilities or sensory impairments. Not everyone using Calverton Supreme Home Care received a regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. At the time of our assessment 52 people were supported by Calverton Supreme Home Care with a regulated activity. The assessment was carried out due to the age of the providers previous rating. We announced the visit 24 hours before we visited to ensure there would be someone available at the office to support the assessment.
- Safe Good
- Effective No rating
- Caring Good
- Responsive Good
- Well-led No rating
Read the rest of CQC's summary
At this assessment we found a breach of the legal regulations in relation to good governance. We have asked the provider for an action plan in response to the concerns found at this assessment.
Care plans did not always contain clear, detailed written guidance to support staff in managing people’s health conditions effectively. Medicines were not always managed safely, and incidents and accidents were not always fully reviewed. The Mental Capacity Act (2005) was not consistently followed, as decision capacity assessments were not always completed for individuals assessed as lacking capacity. Governance systems were ineffective and did not provide sufficient oversight of the service. Quality assurance processes were in place. However, there were enough staff to ensure people received their scheduled care calls and staff stayed for the allocated time. People were treated with kindness and respect, and although written guidance was sometimes missing, staff and the management team demonstrated a good understanding of the people they supported.
-
Safe
Good
Safe
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained Good.
-
Effective
No rating
Effective
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
-
Responsive
Good
Responsive
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
No rating
Well-led
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment we rated this key question good. At this assessment the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance at the service.
Questions to ask the service
- Effective was rated Requires improvement on 16 March 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 16 March 2026. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Lisa Varley
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 6 February 2018. Latest assessment published 16 March 2026; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04669210 (opens Companies House)
Getting help from Nottinghamshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Nottinghamshire County Council
- Ask for a care needs assessment
- Phone: 0300 500 80 80
- Contact adult social care online
- Support for carers
- Paying for care: Nottinghamshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Calverton Supreme Home Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Calverton Supreme Home Care.
- When was Calverton Supreme Home Care last inspected?
- The Care Quality Commission's latest rating for Calverton Supreme Home Care was published on 16 March 2026.
- Who runs Calverton Supreme Home Care?
- Calverton Supreme Home Care is run by Calverton Supreme Home Care Limited.
- What is Calverton Supreme Home Care's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 16 March 2026.
Contact
- Phone
- 0115 912 0196
- Address
- 76A Main Street, Calverton, Nottingham, NG14 6FN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Olive Care (Good, 2.7 miles away) and Helping Hands Arnold (Good, 2.9 miles away).
Nearest home care services:
- – BS Care Providers Ltd Not yet rated, 2.3 miles away
- – FitzRoy - Nottingham South Not yet rated, 2.6 miles away
- G Olive Care Good, 2.7 miles away
- G Helping Hands Arnold Good, 2.9 miles away
- G Victoria Home Care Solutions Good, 2.9 miles away