Annicare North
- Home care
- Dementia care
- Registered since 2021
- North Hykeham, Lincolnshire, East Midlands
No overall rating
No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
15 months
since the latest rating was published.
87%
of rated home care services in Lincolnshire are Good or Outstanding (85% across the East Midlands, 88% across England).
Annicare North: inspection record
This service has no overall rating at present. The squares show its earlier ratings.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Bspoke Social Care (Good, 0.7 miles away) and HFHC Specialist Supported Living Limited (Good, 0.7 miles away).
Nearest home care services:
- – CICA Solutions Office Not yet rated, 0.6 miles away
- G Bspoke Social Care Good, 0.7 miles away
- G HFHC Specialist Supported Living Limited Good, 0.7 miles away
- – Holistic Healthcare Lincoln Not yet rated, 0.8 miles away
- G EarlyBird Lifestyle Support Ltd Good, 0.8 miles away
What inspectors found
From the Care Quality Commission's assessment published 15 July 2025 (assessment visit 18 October 2024). Quoted under the Open Government Licence.
Annicare North is a homecare service which provides personal care to people in their own homes. It provides care to children and adults of all ages some of whom may have a learning disability or be living with dementia or a physical disability.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
We carried out this assessment as we had identified multiple concerns in our previous inspection, and we needed to check to see if the provider had made improvements. The assessment took place between 2 April 2025 and 13 May 2025. We visited Annicare North on 8 and 9 April 2025. We looked at all the quality statements across the 5 key questions we use to inform our assessments: safe, effective, caring, responsive and well-led.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about the services supporting people with a learning disability and autistic people and providers must have regard to it.
The provider was previously in breach of the legal regulations in relation to safeguarding people from abuse, staffing and safe recruitment of staff, safe care and treatment and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations. There were enough staff to meet people’s needs, and they were supported with appropriate training. Care was planned with people and reviewed when their needs changed. Care plans reflected people’s needs and ensured their health and well-being were promoted. Staff advocated for people to ensure they received appropriate healthcare.
However, further improvements in medicine management, and ensuring the care for people at risk of developing pressure areas were needed. People were happy staff asked for consent before providing any care, but the provider had not ensured care plans fully documented when decisions to restrict people’s liberty had been made by health and social care professionals.
Audits were in place to monitor the quality of care provided. They had driven the improvements since the last inspection. They ensured systems were in place to provide safe care to people. Following the inspection the provider wrote to us to inform us they were taking immediate action to resolve the concerns found
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
At our last assessment we rated this key question requires improvement. The provider was in breach of the legal regulations in relation to safeguarding people from abuse, and safe recruitment of staff and safe care and treatment. Improvements were found at this assessment and the provider was no longer in breach of these regulations. At this assessment the rating has changed to good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last assessment we rated this key question requires improvement. The provider was previously in breach of the legal regulation in relation to staffing. Improvements were found at this assessment and the provider was no longer in breach of this regulation. At this assessment the rating has changed to good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last assessment we rated this key question requires improvement. At this assessment the rating has changed to good. This meant people’s needs were met through good organisation and delivery.
-
Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
At our last assessment werated this key question requires improvement. The provider was previously in breach of the legal regulation in relation to good governance. Improvements were found at this assessment and the provider was no longer in breach of this regulation. At this assessment the rating has changed to good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Luke Bankhead
- Registered with the CQC since
- What it provides
- Community healthcare service, Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 26 September 2023. Latest assessment published 15 July 2025; the Care Quality Commission's newer assessments are published on its website rather than as reports.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Annicare North LTD
- Ownership type
- Organisation
- Companies House number
- 11637799 (opens Companies House)
Annicare North LTD runs 2 services, all in the East Midlands. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Annicare North LTD
- G Ashley Court Good. Care home, Lincolnshire
Getting help from Lincolnshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Lincolnshire County Council
- Ask for a care needs assessment
- Phone: 01522 782155
- Support for carers
- Paying for care: Lincolnshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Annicare North provide nursing care?
- The Care Quality Commission's register does not list nursing care for Annicare North.
- When was Annicare North last inspected?
- The Care Quality Commission's latest rating for Annicare North was published on 15 July 2025.
- Who runs Annicare North?
- Annicare North is run by Annicare North LTD. It runs 2 services, all in the East Midlands.
- What is Annicare North's CQC rating?
- No overall rating: this location offers more than one kind of service, so the CQC rates each service separately.
Contact
- Phone
- 01522 542387
- Address
- 22A The Forum, North Hykeham, Lincoln, LN6 8HW Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Bspoke Social Care (Good, 0.7 miles away) and HFHC Specialist Supported Living Limited (Good, 0.7 miles away).
Nearest home care services:
- – CICA Solutions Office Not yet rated, 0.6 miles away
- G Bspoke Social Care Good, 0.7 miles away
- G HFHC Specialist Supported Living Limited Good, 0.7 miles away
- – Holistic Healthcare Lincoln Not yet rated, 0.8 miles away
- G EarlyBird Lifestyle Support Ltd Good, 0.8 miles away