Purple Flower Care
- Home care
- Registered since 2021
- Central Birmingham, Birmingham, West Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
37 of 162
rated home care services in Birmingham are rated Requires improvement, like this one.
Purple Flower Care: inspection record
Rated Requires improvement in December 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Care4Less Limited (Good, less than 0.1 miles away) and Touchheart Healthcare Main Office (Good, less than 0.1 miles away).
Nearest home care services:
- G Care4Less Limited Good, less than 0.1 miles away
- G Touchheart Healthcare Main Office Good, less than 0.1 miles away
- – Cobalt Square Not yet rated, less than 0.1 miles away
- RI Future Care & Support Service Requires improvement, less than 0.1 miles away
- – Just Call 4 Care Services No overall rating, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 15 December 2022. Quoted under the Open Government Licence.
Purple Flower Care is a supported living service providing the regulated activity of personal care. The service provides support to people with learning disabilities or autistic spectrum disorder and people with mental health diagnoses. At the time of our inspection there was one person using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Right Support Although we found no evidence the person had been harmed, we saw some risks had not been effectively shared with the staff team. We found some risks had not been fully assessed to mitigate against avoidable harm. We found the person was subject to some restrictions which had not been subject to best interests' decisions. Staff had not fully consulted significant people in the person's life to ensure they were following least restrictive practices. A mental capacity assessment had not been completed to determine what decisions the person could and could not make for themselves. Some staff reported a good and supportive induction. One staff member told us they were only provided with one shift with a regular member of staff before supporting the person alone. Staff communicated with the person in a way that met their needs. Staff enabled people to access specialist health support in the community.
Read the rest of CQC's summary
Right Care The initial assessment and care plan for the person had not taken into consideration their sexuality or their cultural needs. Staff could not be sure they were fully supporting the person in the way they wished in these areas. The person's care plan lacked some important information and updates. There was limited information about the person's specific goals and how they were progressing with them. There was some evidence the person had been supported to try new experiences, although in the weeks prior to our inspection their activities were not very varied. Staff were kind and compassionate.
Right Culture There was limited evidence the person and those who were important to them were involved in the development of the care plan. We found checks on the quality of the care provided were not always robust and had not identified many of the concerns we found.
People were not supported to have maximum choice and control of their lives and staff did not support them in the least restrictive way possible and in their best interests; the policies and systems in the service did not support this practice.
Questions to ask the service
- Safe was rated Requires improvement on 15 December 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 15 December 2022. Ask about staff training and how health appointments are arranged.
- Caring was rated Requires improvement on 15 December 2022. Ask how staff protect dignity and how people are involved in decisions about their care.
- Responsive was rated Requires improvement on 15 December 2022. Ask to see how care plans are kept up to date, how complaints are handled.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 December 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Purple Flower Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11555717 (opens Companies House)
Getting help from Birmingham City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Birmingham City Council
- Ask for a care needs assessment
- Phone: 0121 303 1234
- Contact adult social care online
- Support for carers
- Paying for care: Birmingham City Council
Checked on the council's website, November 2026.
Common questions
- Does Purple Flower Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Purple Flower Care.
- When was Purple Flower Care last inspected?
- The Care Quality Commission's latest rating for Purple Flower Care was published on 15 December 2022.
- Who runs Purple Flower Care?
- Purple Flower Care is run by Purple Flower Care Ltd.
- What is Purple Flower Care's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 15 December 2022.
Contact
- Phone
- 0121 728 5147
- Address
- 77 Francis Road, Edgbaston, Birmingham, B16 8SP Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Care4Less Limited (Good, less than 0.1 miles away) and Touchheart Healthcare Main Office (Good, less than 0.1 miles away).
Nearest home care services:
- G Care4Less Limited Good, less than 0.1 miles away
- G Touchheart Healthcare Main Office Good, less than 0.1 miles away
- – Cobalt Square Not yet rated, less than 0.1 miles away
- RI Future Care & Support Service Requires improvement, less than 0.1 miles away
- – Just Call 4 Care Services No overall rating, less than 0.1 miles away