Alef Care Ltd
- Home care
- Registered since 2021
- St George, Bristol, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2021.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
47 of 49
rated home care services in Bristol are rated Good, like this one.
Alef Care Ltd: inspection record
Rated Good in November 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Prime Way Care Ltd Good, less than 0.1 miles away
- – The Wellspring Care Ltd Not yet rated, less than 0.1 miles away
- G Goldcrest Healthcare Service (Bristol) Good, 0.3 miles away
- – AFENI HEALTHCARE LIMITED Not yet rated, 0.3 miles away
- G CLARITY HOMECARE (BRISTOL) Good, 0.3 miles away
About the service
From the Care Quality Commission's inspection report published 19 November 2022. Quoted under the Open Government Licence.
Alef Care Ltd is a domiciliary care agency that provides personal care and support to people who live in their own home. At the time of the inspection there were 12 people who were receiving personal care.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people received personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People were supported by staff who had received satisfactory checks however these checks were not always in place prior to the member of staff starting their training or induction. No completed risk assessment had been conducted to identify the risks or measures being taken to keep people safe. Following our inspection the registered manager confirmed staff would have a completed risk assessment prior to starting their employment should all checks not have been completed.
Read the rest of CQC's summary
People were supported by staff who were kind and caring. Staff felt supported and happy working for the service. People's care plans contained important information relating to people's life histories, health and likes and dislikes. The registered manager prompted a positive culture and people were supported by staff who knew them well.
People were supported by staff who received training, supervision and an appraisal. People were supported by staff who gave them choice and who promoted their dignity and respect. Staff had access to plenty of personal protective equipment although one person required staff to wear a clear face mask to aid communication. Relatives felt able to raise complaints and where people had raised concerns records confirmed actions taken including any outcome.
People's care plans contained important information relating to people's capacity and any individual medical conditions. Staff encouraged people to make decisions about their daily care and support needs. Quality assurance systems were in place to monitor the service and identify areas for improvement.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Asha Musa
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Whole Population
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 19 November 2022. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Alef Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11668526 (opens Companies House)
Alef Care Ltd runs 2 services in England, 1 of them in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Alef Care Ltd
- – Liverpool Not yet rated. Home care, Liverpool, North West
Getting help from Bristol City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Bristol City Council
- Ask for a care needs assessment
- Phone: 0117 922 2700
- Contact adult social care online
- Support for carers
- Paying for care: Bristol City Council
Checked on the council's website, November 2026.
Common questions
- Does Alef Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Alef Care Ltd.
- When was Alef Care Ltd last inspected?
- The Care Quality Commission's latest rating for Alef Care Ltd was published on 19 November 2022.
- Who runs Alef Care Ltd?
- Alef Care Ltd is run by Alef Care Ltd. It runs 2 services in England, 1 of them in the South West.
- What is Alef Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 November 2022.
Contact
- Phone
- 0117 941 5325
- Address
- Unit 42, Easton Business Centre, Felix Road, Bristol, BS5 0HE Map (opens Google Maps)
Compare nearby
- G Prime Way Care Ltd Good, less than 0.1 miles away
- – The Wellspring Care Ltd Not yet rated, less than 0.1 miles away
- G Goldcrest Healthcare Service (Bristol) Good, 0.3 miles away
- – AFENI HEALTHCARE LIMITED Not yet rated, 0.3 miles away
- G CLARITY HOMECARE (BRISTOL) Good, 0.3 miles away