DJ Vision Healthcare
Home care, Newham
Requires improvement
Rated on
Rating from the Care Quality Commission.
DJ Vision Healthcare: inspection record
Rated Requires improvement in January 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in January 2023.
The latest rating was published about 4 years ago.
How it compares locally
- One of 4 Requires improvement home care services in Newham, out of 44 with a rating.
About the service
From the Care Quality Commission's inspection report published 19 January 2023. Quoted under the Open Government Licence.
DJ Vision is a domiciliary care service providing personal care to adults living in their own homes. The service provides support to people with physical disabilities, sensory impairment, older people and younger adults. At the time of our inspection the service was providing care to 2 people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection there were three people receiving a personal care service.
What inspectors found
Systems for managing the service were not always effective in ensuring records were accurate and up to date. This put people at risk of harm because systems were not robust.
Risk assessments were carried out to protect people from the risks of avoidable harm. Where risks to people had been identified, this did not always provide details on how to manage all risks and risks assessments were not always updated This could put people at risk of receiving unsafe care. We have made a recommendation in relation to risk assessment records.
Read the full summary
People felt safe with care staff who understood their needs. Staff were knowledgeable about safeguarding and whistleblowing procedures. Medicines were managed safely, and people were protected from the risks associated with the spread of infection. The provider had a system in place to learn lessons from accidents and incidents.
Staff were supported in their role with training and supervision. People's care needs were assessed before they began to use the service. Staff supported people with their nutritional, hydration and healthcare needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Staff demonstrated they knew people and their care needs well. People received care from staff who were caring and kind. The provider and staff understood how to provide a fair and equal service. People were involved in their care planning and were encouraged to make choices. Staff understood how to maintain people's privacy, dignity and independence.
Staff understood how to provide a personalised care service. The provider understood how to meet people's communication needs. People were supported to maintain contact with family and friends. There was a system in place for people to make a complaint.
Relatives and staff spoke positively about the leadership in the service. The provider had a system to check the quality of the service provided and to identify areas for improvement. There was a system to obtain feedback from people using the service and staff.
Questions to ask the service
- Safe was rated Requires improvement on 19 January 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 19 January 2023. Ask about changes in management and what has changed since the report.
- The last rating is 4 years old. Ask what has changed since then.
Contact and registration details
| Address | Suite 220, Second Floor, Citygate House, 246-250 Romford Road, London, E7 9HZ |
|---|---|
| Neighbourhood | Forest Gate, Newham |
| Phone | 07387 075127 |
| Registered manager | Yogaladsumy Suntharampillai |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 19 January 2023 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | DJ Vision Health Care Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 12615843 (opens Companies House) |
Nearest alternatives
- – ADS Newham Limited Home care, less than 0.1 miles awayNot yet rated
- – Carezone London Ltd Home care, less than 0.1 miles awayNot yet rated
- – City Gate House Home care, less than 0.1 miles awayNot yet rated
- G Forest Gate Home care, less than 0.1 miles awayGood
- G Hiba Home Care Ltd Home care, less than 0.1 miles awayGood
Getting help from London Borough of Newham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Newham
- Ask for a care needs assessment
- Phone: 020 8430 2000, option 2, Monday to Thursday 9am to 5pm, Friday 9am to 4.45pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Newham
Checked on the council's website, November 2026.
Common questions
- Does DJ Vision Healthcare provide nursing care?
- The Care Quality Commission's register does not list nursing care for DJ Vision Healthcare.
- When was DJ Vision Healthcare last inspected?
- The Care Quality Commission's latest rating for DJ Vision Healthcare was published on 19 January 2023.
- Who runs DJ Vision Healthcare?
- DJ Vision Healthcare is run by DJ Vision Health Care Ltd.
- What is DJ Vision Healthcare's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 19 January 2023.