TrinityPlus Healthcare Services
- Home care
- Dementia care
- Registered since 2021
- Central Middlesbrough, Middlesbrough, North East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published.
13 of 14
rated home care services in Middlesbrough are rated Good, like this one.
TrinityPlus Healthcare Services: inspection record
Rated Good in February 2024, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Patience Healthcare (NE) Ltd Good, less than 0.1 miles away
- – Goodwill Healthcare Services Limited Not yet rated, 0.1 miles away
- – Support Health Care - Middlesbrough Not yet rated, 0.3 miles away
- G Helping Hands Middlesbrough Good, 0.6 miles away
- G ESPA Domiciliary Agency Good, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 15 February 2024. Quoted under the Open Government Licence.
TrinityPlus Healthcare Services is a domiciliary care agency providing support for people in their own homes. The service also provides care and support to people living in a 'supported living' setting, so that they can live as independently as possible. People's care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living; this inspection looked at people's personal care and support. The service was supporting 12 people at the time of the inspection.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. The provider had systems in place to investigate safeguarding concerns. Staff had completed safeguarding training. Individual and environmental risks were identified and mitigated.
Right Care: Safe recruitment practices were in place and staff received an induction to be able to provide safe care. Staff had completed training designed to meet people's needs. People were supported by a familiar and consistent team. Regular spots checks were conducted to ensure standards of care were maintained. Staff treated people with dignity and respect.
Right Culture: The provider had made improvements throughout the service. Effective systems were in place to monitor the safety and quality of the service. The provider and registered manager were passionate about providing good quality care. The registered manager had developed good working relationships with health and social work teams. The service regularly sought feedback from people and relatives. Staff told us they were supported by the management team and enjoyed working at the service.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Annette Akrill
- Registered with the CQC since
- What it provides
- Domiciliary care service, Extra Care housing services, Shared Lives, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 15 February 2024. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 11654864 (opens Companies House)
TrinityPlus Healthcare Services Ltd runs 2 services, all in the North East. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by TrinityPlus Healthcare Services Ltd
- – TrinityPlus (Mallon House) Not yet rated. Home care, Northumberland
Getting help from Middlesbrough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Middlesbrough Council
- Ask for a care needs assessment
- Phone: 01642 065070, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm (press 1, then 1 again)
- Support for carers
- Paying for care: Middlesbrough Council
Checked on the council's website, November 2026.
Common questions
- Does TrinityPlus Healthcare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for TrinityPlus Healthcare Services.
- When was TrinityPlus Healthcare Services last inspected?
- The Care Quality Commission's latest rating for TrinityPlus Healthcare Services was published on 15 February 2024.
- Who runs TrinityPlus Healthcare Services?
- TrinityPlus Healthcare Services is run by TrinityPlus Healthcare Services Ltd. It runs 2 services, all in the North East.
- What is TrinityPlus Healthcare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 February 2024.
Contact
- Phone
- 01642 247229
- Address
- Suite 2A, First Floor, The Co-operative Buildings, 215-255 Linthorpe Road, Middlesbrough, TS1 4AT Map (opens Google Maps)
Compare nearby
- G Patience Healthcare (NE) Ltd Good, less than 0.1 miles away
- – Goodwill Healthcare Services Limited Not yet rated, 0.1 miles away
- – Support Health Care - Middlesbrough Not yet rated, 0.3 miles away
- G Helping Hands Middlesbrough Good, 0.6 miles away
- G ESPA Domiciliary Agency Good, 0.6 miles away