Amore Complex Care North West
- Home care
- Dementia care
- Registered since 2021
- Town Park, Halton, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
7 of 10
rated home care services in Halton are rated Good, like this one.
Amore Complex Care North West: inspection record
Rated Good in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Total Case Management Good, 0.9 miles away
- O Home Instead Frodsham, Runcorn, Widnes Outstanding, 1.3 miles away
- RI ICare (GB) Limited - Runcorn Requires improvement, 1.8 miles away
- – Vivid Care Services Ltd Not yet rated, 1.8 miles away
- G Bridgewater Home Care Good, 2 miles away
About the service
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
Amore Complex Care Manchester is a domiciliary care service registered to provide personal and complex care to both adults and children living in their own homes. At the time of our inspection there were 8 people using the service. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Right Support Thorough assessments and plans had been developed reflecting the support people wanted and needed. On-going reviews were completed to ensure people's current and changing needs continue to be met. Activities and opportunities were explored to help promote people's social and emotional well-being. Lawful authorisations were in place to help keep people safe as well protect their rights. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
Right Care We were told staff upheld people's privacy and dignity, providing compassionate care and support. Clinical staff had been appointed; providing training and support for staff so people's complex health care needs were safely met. Staffing arrangements offered continuity and reliability in support. Robust recruitment procedures were followed. New staff completed a comprehensive induction with on-going training and support in relation to the specific needs of people. Staff understood their role and responsibilities and felt supported by the management team.
Right culture A range of systems were in place to monitor and review the quality of the service, this included developing positive working relationships with people, staff and relevant agencies. Staff were clearly aware of their responsibilities to report any concerns and were confident these would be acted upon. All aspects of the service were reviewed to help inform on-going learning and improvements to the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Ashleigh Benfield
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Amore Social Care Limited
- Ownership type
- Organisation
- Companies House number
- 10620036 (opens Companies House)
Amore Social Care Limited runs 2 services, all in the North West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Amore Social Care Limited
- – Amore Complex Care Yorkshire Not yet rated. Home care, Bury
Getting help from Halton Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Halton Borough Council
- Ask for a care needs assessment
- Phone: 0303 333 4301 to ask for an assessment. 0151 907 8306 for other Adult Social Care enquiries
- Support for carers
- Paying for care: Halton Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Amore Complex Care North West provide nursing care?
- The Care Quality Commission's register does not list nursing care for Amore Complex Care North West.
- When was Amore Complex Care North West last inspected?
- The Care Quality Commission's latest rating for Amore Complex Care North West was published on 4 March 2023.
- Who runs Amore Complex Care North West?
- Amore Complex Care North West is run by Amore Social Care Limited. It runs 2 services, all in the North West.
- What is Amore Complex Care North West's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 March 2023.
Contact
- Phone
- 0161 537 7237
- Address
- First Floor, Evan House, Sutton Quays Business Park, Clifton Road, Sutton Weaver, Runcorn, WA7 3EH Map (opens Google Maps)
Compare nearby
- G Total Case Management Good, 0.9 miles away
- O Home Instead Frodsham, Runcorn, Widnes Outstanding, 1.3 miles away
- RI ICare (GB) Limited - Runcorn Requires improvement, 1.8 miles away
- – Vivid Care Services Ltd Not yet rated, 1.8 miles away
- G Bridgewater Home Care Good, 2 miles away