MAM T Healthcare Services
Home care, Barking and Dagenham
Requires improvement
Rated on
Rating from the Care Quality Commission.
MAM T Healthcare Services: inspection record
Rated Requires improvement in January 2022.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Rated Requires improvement in January 2022.
The latest rating was published about 5 years ago.
How it compares locally
- One of 10 Requires improvement home care services in Barking and Dagenham, out of 67 with a rating.
About the service
From the Care Quality Commission's inspection report published 29 January 2022. Quoted under the Open Government Licence.
MAM T Healthcare Limited is a domiciliary care agency providing personal care to people in their own homes. The service was supporting one person. At the time of the inspection, two members of staff who worked at the person's accommodation were also employed by MAM T healthcare to provide personal care to this person.
What inspectors found
Risk assessments were not always carried out to ensure potential risks to the person were identified and managed safely. The registered manager was not checking and ensuring staff were being tested for COVID- 19 in line with government guidance.
The registered manager was not monitoring call times due to the size of the service. This meant we were not assured that care was always carried out at the agreed times. We have made a recommendation to the registered manager to establish systems to monitor care calls to ensure people receive care at their agreed times.
Read the full summary
The registered manager was not aware of their responsibilities under the accessible information standard. We made a recommendation to the provider to attend training and update their working practices.
Due to the size of the service the registered manager did not have systems in place to monitor the quality of the service. This meant the registered manager did not have adequate quality assurance systems in place to improve service delivery and to review the care that was being provided to this person.
The registered manager did not have up to date care plans in place which meant there was not detailed information about how people would like their care to be received.
The registered manager had not provided training to the staff team as they had sought evidence of training certificates from previous employers which demonstrated that they had the appropriate skills to care for people.
Staff understood the provider's safeguarding policies and were familiar with the reporting procedures.
The person's relative was happy with how the care and support was being delivered and felt that the care staff were kind and helpful.
The person was supported to have maximum choice and control of their life and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Safe was rated Requires improvement on 29 January 2022. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 29 January 2022. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 29 January 2022. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 29 January 2022. Ask about changes in management and what has changed since the report.
- The last rating is 5 years old. Ask what has changed since then.
Contact and registration details
| Address | 17 Review Road, Dagenham, RM10 9DJ |
|---|---|
| Neighbourhood | Dagenham, Barking and Dagenham |
| Phone | 07958 046299 |
| Website | www.mamthealthcareservices.com |
| Registered manager | Folashade Opayemi |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 1 inspection report, latest 29 January 2022 (opens the Care Quality Commission website) The reports are on the Care Quality Commission website. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | MAM T Healthcare Services Limited |
|---|---|
| Ownership type | Organisation |
| Companies House number | 11153149 (opens Companies House) |
Nearest alternatives
- – Ben Hope Care Limited Home care, less than 0.1 miles awayNot yet rated
- G Diversity Health and Social Care Limited Home care, less than 0.1 miles awayGood
- G Duratem Supported Living Ltd Home care, less than 0.1 miles awayGood
- – New Haven Care Recruitment Home care, less than 0.1 miles awayNot yet rated
- G Teebollz Consulting Limited Home care, less than 0.1 miles awayGood
Getting help from London Borough of Barking and Dagenham
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barking and Dagenham
- Ask for a care needs assessment
- Phone: 020 8227 2915
- Support for carers
- Paying for care: London Borough of Barking and Dagenham
Checked on the council's website, November 2026.
Common questions
- Does MAM T Healthcare Services provide nursing care?
- The Care Quality Commission's register does not list nursing care for MAM T Healthcare Services.
- When was MAM T Healthcare Services last inspected?
- The Care Quality Commission's latest rating for MAM T Healthcare Services was published on 29 January 2022.
- Who runs MAM T Healthcare Services?
- MAM T Healthcare Services is run by MAM T Healthcare Services Limited.
- What is MAM T Healthcare Services's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 29 January 2022.