Luna 3-6-5 Healthcare Services Ltd
- Home care
- Registered since 2021
- Somerset, South West
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
5 of 79
rated home care services in Somerset are rated Requires improvement, like this one.
Luna 3-6-5 Healthcare Services Ltd: inspection record
Rated Requires improvement in March 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Mendip Care Ltd (Good, 0.6 miles away) and Ddee Consulting UK Limited (Good, 1.7 miles away).
Nearest home care services:
- – Gravity Care Services Ltd - Somerset Not yet rated, 0.2 miles away
- G Mendip Care Ltd Good, 0.6 miles away
- – Savannah Home Care - Somerset Not yet rated, 0.6 miles away
- – Affinity Trust - South West No overall rating, 1.7 miles away
- G Ddee Consulting UK Limited Good, 1.7 miles away
About the service
From the Care Quality Commission's inspection report published 7 March 2023. Quoted under the Open Government Licence.
Luna 3-6-5 Healthcare Services Ltd is a domiciliary care agency providing personal care and support to people living in their own homes. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided. At the time of the inspection five people were receiving personal care from the service.
Questions to ask the service
- Safe was rated Requires improvement on 7 March 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 7 March 2023. Ask about staff training and how health appointments are arranged.
- Responsive was rated Requires improvement on 7 March 2023. Ask to see how care plans are kept up to date, how complaints are handled.
- Well-led was rated Requires improvement on 7 March 2023. Ask about changes in management and what has changed since the report.
Registration details
- Registered manager
- Dumoluhle Nkiwane
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 7 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 13249390 (opens Companies House)
Getting help from Somerset Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Somerset Council
- Ask for a care needs assessment
- Phone: 0300 123 2224, Monday to Friday, 8.30am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Somerset Council
Checked on the council's website, November 2026.
Common questions
- Does Luna 3-6-5 Healthcare Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Luna 3-6-5 Healthcare Services Ltd.
- When was Luna 3-6-5 Healthcare Services Ltd last inspected?
- The Care Quality Commission's latest rating for Luna 3-6-5 Healthcare Services Ltd was published on 7 March 2023.
- Who runs Luna 3-6-5 Healthcare Services Ltd?
- Luna 3-6-5 Healthcare Services Ltd is run by Luna 3-6-5 Healthcare Services Ltd.
- What is Luna 3-6-5 Healthcare Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 7 March 2023.
Contact
- Phone
- 07432 244202
- Address
- Melbourne House Business Centre, 36 Chamberlain Street, Wells, BA5 2PJ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Mendip Care Ltd (Good, 0.6 miles away) and Ddee Consulting UK Limited (Good, 1.7 miles away).
Nearest home care services:
- – Gravity Care Services Ltd - Somerset Not yet rated, 0.2 miles away
- G Mendip Care Ltd Good, 0.6 miles away
- – Savannah Home Care - Somerset Not yet rated, 0.6 miles away
- – Affinity Trust - South West No overall rating, 1.7 miles away
- G Ddee Consulting UK Limited Good, 1.7 miles away