Caring Hands Domiciliary Services Limited
- Home care
- Dementia care
- Registered since 2010
- Hampshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
166 of 205
rated home care services in Hampshire are rated Good, like this one.
Caring Hands Domiciliary Services Limited: inspection record
Rated Good in May 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- RI Advance Hampshire Requires improvement, 0.1 miles away
- G Home Instead Southampton Good, 0.6 miles away
- – Canaan Healthcare Group Limited Not yet rated, 1.1 miles away
- – Reedsfield Care Hampshire Not yet rated, 1.1 miles away
- G Selective Care Good, 1.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 23 May 2019. Quoted under the Open Government Licence.
About the service: Caring Hands Domiciliary Services Limited is a domiciliary care provider. At the time of this inspection 94 people received personal care support from the service. The service supported older people, some of who were living with dementia and people with physical disabilities, within their own homes.
Read the rest of CQC's summary
Not everyone using the service receives a regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do, we also take into account any wider social care provided.
People's experience of using this service:
People using the service told us they felt safe. Staff contacted healthcare professionals when they had concerns about people's health and wellbeing.
Relevant recruitment checks were conducted before staff started working at the service to make sure they were of good character and had the necessary skills.
There were sufficient numbers of staff to maintain the schedule of care visits to meet people's needs. People we spoke with felt staff had the skills and qualities to deliver effective care.
There were systems in place to monitor the quality and safety of the service provided. There was a system in place to allow people to express any concerns or complaints they may have.
People were treated with kindness and compassion. Staff were able to identify and discuss the importance of maintaining people's respect and privacy at all times.
Medication administration records (MAR) confirmed people had received their medicines as prescribed. There were plans in place for foreseeable emergencies.
Staff had an understanding of the Mental Capacity Act (MCA) and understood that people had the right to make their own choices.
Staff felt supported by the provider and registered manager and could visit the office to discuss any concerns.
The service developed and promoted community involvement within the service.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Karen Munn
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 23 May 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 04653470 (opens Companies House)
Getting help from Hampshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hampshire County Council
- Ask for a care needs assessment
- Phone: 0300 555 1386, Monday, Wednesday and Thursday 8.30am to 5pm, Tuesday 9.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Hampshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Caring Hands Domiciliary Services Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Caring Hands Domiciliary Services Limited.
- When was Caring Hands Domiciliary Services Limited last inspected?
- The Care Quality Commission's latest rating for Caring Hands Domiciliary Services Limited was published on 23 May 2019.
- Who runs Caring Hands Domiciliary Services Limited?
- Caring Hands Domiciliary Services Limited is run by Caring Hands Domiciliary Services Limited.
- What is Caring Hands Domiciliary Services Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 23 May 2019.
Contact
- Phone
- 01489 582926
- Address
- 4 Middle Road, Park Gate, Southampton, SO31 7GH Map (opens Google Maps)
Compare nearby
- RI Advance Hampshire Requires improvement, 0.1 miles away
- G Home Instead Southampton Good, 0.6 miles away
- – Canaan Healthcare Group Limited Not yet rated, 1.1 miles away
- – Reedsfield Care Hampshire Not yet rated, 1.1 miles away
- G Selective Care Good, 1.1 miles away