UK Case Management Limited
- Home care
- Registered since 2021
- North Yorkshire, Yorkshire and the Humber
Good
Rated on
Rating from the Care Quality Commission.
At a glance
2 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published.
110 of 126
rated home care services in North Yorkshire are rated Good, like this one.
UK Case Management Limited: inspection record
Rated Good in December 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Guardian Angel Carers York Good, less than 0.1 miles away
- G Spring Hill Court Good, 0.7 miles away
- G Core Case Management Ltd Good, 0.8 miles away
- G Able Carers (York & Harrogate) Good, 8.1 miles away
- G Heritage Healthcare York Good, 9.3 miles away
About the service
From the Care Quality Commission's inspection report published 19 December 2023. Quoted under the Open Government Licence.
UK Case Management Limited is a domiciliary care agency providing personal care to people in their own homes. The service provides support to children, adults and older people who may have physical disabilities. At the time of our inspection there were 8 people using the service receiving personal care. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Read the rest of CQC's summary
Risks to individuals were identified and well managed. There was an emphasis on safely promoting people's well-being and independence. Medicines were managed safely. Staff had received training in safeguarding and were aware of their responsibilities. There were safe systems of staff recruitment in place and sufficient staff deployed to meet people's needs. Staff teams were built specifically around individuals and their needs and preferences.
Staff received the induction, training and support they needed to carry out their roles effectively. People's needs were assessed and detailed care plans and risk assessments gave staff clear guidance on people's needs and preferences. People were supported to access a range of health care professionals and staff and managers worked closely with other agencies to ensure people's needs were met.
The service was well managed. The registered manager had a good understanding of what was needed to provide good quality care and support. There was a range of detailed quality monitoring, auditing and oversight in place. People who used the service spoke very positively about the service, registered manager and staff. The registered manager demonstrated a commitment to providing a person-centred, responsive service. Staff we spoke with shared that commitment. Staff and the registered manager spoke with compassion and empathy about the people who used the service.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Natalie-Ann Cornish
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Children 0-18 years, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)2 inspection reports, latest 19 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- UK Case Management Limited
- Ownership type
- Organisation
- Companies House number
- 06630044 (opens Companies House)
Getting help from North Yorkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Yorkshire Council
- Ask for a care needs assessment
- Phone: 0300 131 2131, Monday, Tuesday and Thursday 9am to 5pm, Wednesday 9.30am to 5pm, Friday 9am to 4.30pm
- Support for carers
- Paying for care: North Yorkshire Council
Checked on the council's website, November 2026.
Common questions
- Does UK Case Management Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for UK Case Management Limited.
- When was UK Case Management Limited last inspected?
- The Care Quality Commission's latest rating for UK Case Management Limited was published on 19 December 2023.
- Who runs UK Case Management Limited?
- UK Case Management Limited is run by UK Case Management Limited.
- What is UK Case Management Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 19 December 2023.
Contact
- Phone
- 01347 824447
- Address
- 2 Newton House, Birch Way, Easingwold Business Park, Easingwold North Yorkshire, York, YO61 3FB Map (opens Google Maps)
Compare nearby
- G Guardian Angel Carers York Good, less than 0.1 miles away
- G Spring Hill Court Good, 0.7 miles away
- G Core Case Management Ltd Good, 0.8 miles away
- G Able Carers (York & Harrogate) Good, 8.1 miles away
- G Heritage Healthcare York Good, 9.3 miles away