Forget Me Not Care Limited
- Home care
- Dementia care
- Registered since 2010
- Westbury, Wiltshire, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection improved it from Requires improvement to Good.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
89 of 98
rated home care services in Wiltshire are rated Good, like this one.
Forget Me Not Care Limited: inspection record
Rated Good in June 2023, up from Requires improvement.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Chantry Court Good, 0.1 miles away
- G Four Hills Care Limited Good, 0.2 miles away
- G Butterfly Care (Bath, Wiltshire and Somerset) Good, 0.5 miles away
- – Total Love Healthcare Wiltshire Not yet rated, 0.5 miles away
- – Dovely Care Ltd Not yet rated, 1 mile away
About the service
From the Care Quality Commission's inspection report published 20 June 2023. Quoted under the Open Government Licence.
Forget Me Not Care Limited is a domiciliary care agency providing personal care to people in their own home. At the time of our inspection there were 37 people receiving personal care from the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
Following the last inspection, the provider had taken action to address the breaches of regulation and improve the service.
Read the rest of CQC's summary
People felt safe receiving care from staff. The provider had taken action to keep people safe and manage the risks they faced. Systems to protect people from the risk of financial abuse had been improved.
People were supported to take medicines safely and staff sought advice from health and social care services when necessary. Staff kept good records of the medicines support they provided to people.
Staff had a good understanding of the support people needed. Staff supported people to do as much for themselves as possible and maintain their independence.
The provider completed a criminal record check and obtained references from previous employers of new staff before they started work. People said staff had the skills and knowledge to meet their needs.
The provider had established good systems to monitor the quality of service provided and make improvements where needed. The registered manager worked with people, staff and other professionals to ensure people achieved good outcomes.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Kelly Mccreadie
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 20 June 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Forget Me Not Care Limited
- Ownership type
- Organisation
- Companies House number
- 05867558 (opens Companies House)
Getting help from Wiltshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Wiltshire Council
- Ask for a care needs assessment
- Phone: 0300 456 0111, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4pm
- Contact adult social care online
- Support for carers
- Paying for care: Wiltshire Council
Checked on the council's website, November 2026.
Common questions
- Does Forget Me Not Care Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Forget Me Not Care Limited.
- When was Forget Me Not Care Limited last inspected?
- The Care Quality Commission's latest rating for Forget Me Not Care Limited was published on 20 June 2023.
- Who runs Forget Me Not Care Limited?
- Forget Me Not Care Limited is run by Forget Me Not Care Limited.
- What is Forget Me Not Care Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 June 2023.
Contact
- Phone
- 01373 858333
- Address
- Westfield House, Bratton Road, Westbury, BA13 3EP Map (opens Google Maps)
Compare nearby
- G Chantry Court Good, 0.1 miles away
- G Four Hills Care Limited Good, 0.2 miles away
- G Butterfly Care (Bath, Wiltshire and Somerset) Good, 0.5 miles away
- – Total Love Healthcare Wiltshire Not yet rated, 0.5 miles away
- – Dovely Care Ltd Not yet rated, 1 mile away