Brightwater Care & Support Ltd
- Home care
- Dementia care
- Registered since 2021
- Wellingborough, North Northamptonshire, East Midlands
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
53 of 68
rated home care services in North Northamptonshire are rated Good, like this one.
Brightwater Care & Support Ltd: inspection record
Rated Good in February 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Brook House Not yet rated, 0.3 miles away
- – Dunamis Healthcare Not yet rated, 0.3 miles away
- G Honest Care Services Good, 0.3 miles away
- – Prestige Care Solutions Not yet rated, 0.9 miles away
- G Northamptonshire Good, 1 mile away
About the service
From the Care Quality Commission's inspection report published 10 February 2023. Quoted under the Open Government Licence.
Brightwater Care & Support Ltd. is a domiciliary care service providing the regulated activity personal care, which is help with tasks related to personal hygiene and eating, in people's own homes. At the time of our inspection there was 1 person receiving personal care using the service.
What inspectors found
The person received safe care and support. Risk assessments were in place and reviewed regularly with the person. The registered manager understood safeguarding procedures. Policies and procedures were in place to support safe practices, which included staff recruitment, infection prevention and medicine management. The person received support with their medicine consistent with their assessed needs. The person received a reliable service and any changes were agreed with them.
Read the rest of CQC's summary
The person had been involved in the assessment of their needs and had signed their care and support plans. The person told us both their physical and mental health had improved with the support and encouragement of the registered manager, which included their liaising with health care professionals on their behalf.
The person was supported to have maximum choice and control of their lives and was supported in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The person was treated with respect and kindness by the registered manager.
The person told us they were involved in all decisions about their care and support, and the service they received had a positive impact on their life. The provider had a complaint policy and procedure. The person told us they had no concerns about the service they received.
The nominated individual and the registered manager monitored the quality of the service, which included a range of audits to monitor the delivery and recording of care. Surveys were used to seek feedback about the service. The registered manager was committed to the delivery of good quality care, and the continuous development of the service.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Chipo Mafukidze-Bullock
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 10 February 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Brightwater Care & Support Ltd
- Ownership type
- Organisation
- Companies House number
- 13102198 (opens Companies House)
Getting help from North Northamptonshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at North Northamptonshire Council
- Ask for a care needs assessment
- Phone: 0300 126 3000, Monday to Friday, 9am to 5pm (closed on bank holidays)
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Brightwater Care & Support Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Brightwater Care & Support Ltd.
- When was Brightwater Care & Support Ltd last inspected?
- The Care Quality Commission's latest rating for Brightwater Care & Support Ltd was published on 10 February 2023.
- Who runs Brightwater Care & Support Ltd?
- Brightwater Care & Support Ltd is run by Brightwater Care & Support Ltd.
- What is Brightwater Care & Support Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 10 February 2023.
Contact
- Phone
- 07962 398171
- Address
- 39 John Lea Way, Wellingborough, NN8 2QA Map (opens Google Maps)
Compare nearby
- – Brook House Not yet rated, 0.3 miles away
- – Dunamis Healthcare Not yet rated, 0.3 miles away
- G Honest Care Services Good, 0.3 miles away
- – Prestige Care Solutions Not yet rated, 0.9 miles away
- G Northamptonshire Good, 1 mile away