St Anne's Community Services - Leeds DCA
- Home care
- Registered since 2011
- Central Leeds, Leeds, Yorkshire and the Humber
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Its last inspection moved it down from Good to Requires improvement.
3 years
since the latest rating was published.
22 of 132
rated home care services in Leeds are rated Requires improvement, like this one.
St Anne's Community Services - Leeds DCA: inspection record
Rated Requires improvement in December 2023, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: St Anne's Community Services - Leeds DCA 2 (Good, less than 0.1 miles away) and Home Instead Central Leeds (Good, 0.5 miles away).
Nearest home care services:
- G St Anne's Community Services - Leeds DCA 2 Good, less than 0.1 miles away
- – Competent Care Service Ltd Not yet rated, 0.2 miles away
- G Home Instead Central Leeds Good, 0.5 miles away
- G People Matters Good, 0.5 miles away
- – Thermarks Healthcare Services Ltd Not yet rated, 0.5 miles away
About the service
From the Care Quality Commission's inspection report published 23 December 2023. Quoted under the Open Government Licence.
St Anne's Community Services - Leeds DCA is a domiciliary care agency providing support and personal care to people in their own homes. The service provides care to people with a learning disability or autistic people. At the time of the inspection, the provider told us 45 people were receiving support with personal care from the service.
What inspectors found
Right Culture: The providers quality assurance and governance systems in place to assess, monitor, and improve the quality and safety of the services provided had failed to identify the issues we found during this inspection.
Read the rest of CQC's summary
Right Support: Medicines were not always managed safely. Documentation relating to covert medicines was not in place. Risk assessments did not always include detailed information about people's needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Staffing levels were sufficient to meet people's needs. Systems were in place to safeguard people from the risk of abuse and people told us they felt safe with the staff who supported them. Incidents and accidents were reported, investigated and measures taken to mitigate future occurrences. However, we did identify 5 incidents which were not reported to CQC.
People and their relatives knew how to complain and felt comfortable raising concerns with the provider. People and their relatives told us they were happy with the support they received. Staff felt supported by the management team and were provided with regular supervisions.
Questions to ask the service
- Safe was rated Requires improvement on 23 December 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 23 December 2023. Ask about changes in management and what has changed since the report.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Samantha Jones
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)5 inspection reports, latest 23 December 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- St Anne's Community ServicesBrand: St Annes Community Services
- Ownership type
- Organisation
- Companies House number
- 01089026 (opens Companies House)
- Charity number
- 502224
St Anne's Community Services runs 38 services in England, 33 of them in Yorkshire and the Humber. 31 are rated Good or Outstanding, 5 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by St Anne's Community Services
- O Kings Mill Court Outstanding. Home care, Kirklees
- G 61 Track Road Good. Care home, Kirklees
- G Aachen Brook St Anne's Community Services Good. Care home with nursing, Calderdale
- G St Anne's Bradford Supported Living Services Good. Home care, Bradford
Getting help from Leeds City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Leeds City Council
- Ask for a care needs assessment
- Phone: 0113 222 4401, weekdays 9am to 5pm (Wednesdays from 10am)
- Support for carers
- Paying for care: Leeds City Council
Checked on the council's website, November 2026.
Common questions
- Does St Anne's Community Services - Leeds DCA provide nursing care?
- The Care Quality Commission's register does not list nursing care for St Anne's Community Services - Leeds DCA.
- When was St Anne's Community Services - Leeds DCA last inspected?
- The Care Quality Commission's latest rating for St Anne's Community Services - Leeds DCA was published on 23 December 2023.
- Who runs St Anne's Community Services - Leeds DCA?
- St Anne's Community Services - Leeds DCA is run by St Anne's Community Services. It runs 38 services in England, 33 of them in Yorkshire and the Humber.
- What is St Anne's Community Services - Leeds DCA's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 23 December 2023.
Contact
- Phone
- 0113 200 8347
- Address
- 6 St. Marks Avenue, Leeds, LS2 9BN Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: St Anne's Community Services - Leeds DCA 2 (Good, less than 0.1 miles away) and Home Instead Central Leeds (Good, 0.5 miles away).
Nearest home care services:
- G St Anne's Community Services - Leeds DCA 2 Good, less than 0.1 miles away
- – Competent Care Service Ltd Not yet rated, 0.2 miles away
- G Home Instead Central Leeds Good, 0.5 miles away
- G People Matters Good, 0.5 miles away
- – Thermarks Healthcare Services Ltd Not yet rated, 0.5 miles away