Rated Care Homes

Diversity Care - 6A Market Street

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 4 ratings

    First rated Requires improvement in 2015, most recently Good in February 2020.

  • 7 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 74 of 94

    rated home care services in Staffordshire are rated Good, like this one.

Diversity Care - 6A Market Street: inspection record

Home care, Staffordshire

Rated Good in February 2020.

Diversity Care - 6A Market Street: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Helping Hands Lichfield & Tamworth Good, 0.1 miles away
  2. RI
    Compassionate Care Tamworth Requires improvement, 0.2 miles away
  3. –
    Gain Healthcare Tamworth Not yet rated, 0.2 miles away
  4. G
    Hills Angels Homecare Good, 0.2 miles away
  5. G

See all home care services in Staffordshire

See all home care services in Tamworth

About the service

From the Care Quality Commission's inspection report published 6 February 2020. Quoted under the Open Government Licence.

Diversity care is a domiciliary care agency providing personal care to 16 people at the time of the inspection.

Read the rest of CQC's summary

Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.

What inspectors found

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported support this practice. People were given choice and the opportunity to participate in the planning of their care needs. There was a complaints procedure in place with which people were familiar and knew how to make a complaint.

Read the rest of CQC's summary

People were made to feel safe by a staff team who were trained to recognise and respond to concerns of abuse and manage people's risks in a safe way. Medicines were administered safely in line with people's needs.

People received consistent support from a staff team who were punctual and who knew people's needs well.

Care plans were detailed and gave staff the information they needed to be able to support people in the most effective way. People's preferences were assessed and recorded. People's end of life wishes and preferences were considered and documented.

The registered manager adopted an open culture where staff felt valued and proud to work for the service. The provider and registered manager worked well with other agencies and organisations to improve the quality of care people received.

The last rating for this service was Good (published 5 July 2017).

Questions to ask the service

  1. The last rating is 7 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Linzi Branch
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

6 inspection reports, latest 6 February 2020. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
06125266 (opens Companies House)

Getting help from Staffordshire County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Diversity Care - 6A Market Street provide nursing care?
The Care Quality Commission's register does not list nursing care for Diversity Care - 6A Market Street.
When was Diversity Care - 6A Market Street last inspected?
The Care Quality Commission's latest rating for Diversity Care - 6A Market Street was published on 6 February 2020.
Who runs Diversity Care - 6A Market Street?
Diversity Care - 6A Market Street is run by Diversity Care Limited.
What is Diversity Care - 6A Market Street's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 6 February 2020.