Connect Care Services Ltd
- Home care
- Dementia care
- Registered since 2022
- Stockport, North West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
39 of 48
rated home care services in Stockport are rated Good, like this one.
Connect Care Services Ltd: inspection record
Rated Good in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Family Care Solutions Good, 0.9 miles away
- G Your Life (Cheadle Hulme) Good, 1.7 miles away
- G Able Living Care Services Limited Good, 1.9 miles away
- – Helping Hands Poynton Not yet rated, 1.9 miles away
- I Elite Homecare Inadequate, 1.9 miles away
About the service
From the Care Quality Commission's inspection report published 18 April 2023. Quoted under the Open Government Licence.
Connect Care Services Limited is a homecare agency providing personal care to older people and people with physical disabilities. At the time of our inspection there were 7 people receiving a regulated activity from the service. Not everyone who used the service received personal care. The Care Quality Commission (CQC) only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
People felt safe, staff were suitably recruited, and there were enough staff to meet people's needs. People's needs and risk were assessed, and action was taken to mitigate risk. People were safely supported with medicines where they needed this support. The provider and registered manager were committed to learning lessons to improve care.
Read the rest of CQC's summary
People told us staff were well trained, and staff told us they felt well supported. People's needs were assessed, and care delivered in line with people's preferences. Where people required support to eat and drink, clear information and guidance was available for staff. The service worked closely with other health care professionals as needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People said staff were kind and caring and were very happy with the support they received. People felt involved in their care, and dignity and independence were promoted.
People's care was delivered in a person-centred way. The registered manager knew how to support people with accessible information and respond to complaints and concerns.
People and relatives told us the registered manager and staff were very responsive and they felt involved in the service. The registered manager and staff team worked well together, there were clear roles and people talked about the culture of the service being very positive.
Questions to ask the service
- The last rating is 4 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Jade Longhurst
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 18 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Connect Care Services Ltd
- Ownership type
- Organisation
- Companies House number
- 13225870 (opens Companies House)
Connect Care Services Ltd runs 2 services in England, 1 of them in the North West. 1 is rated Good or Outstanding and 1 has no rating yet.
Other services run by Connect Care Services Ltd
- – Connect Care Services Ltd Not yet rated. Home care, West Sussex, South East
Getting help from Stockport Metropolitan Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Stockport Metropolitan Borough Council
- Ask for a care needs assessment
- Phone: 0161 217 6029, Monday to Friday 8am to 4.30pm. Out-of-hours emergencies: 0161 718 2118
- Support for carers
- Paying for care: Stockport Metropolitan Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Connect Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Connect Care Services Ltd.
- When was Connect Care Services Ltd last inspected?
- The Care Quality Commission's latest rating for Connect Care Services Ltd was published on 18 April 2023.
- Who runs Connect Care Services Ltd?
- Connect Care Services Ltd is run by Connect Care Services Ltd. It runs 2 services in England, 1 of them in the North West.
- What is Connect Care Services Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 18 April 2023.
Contact
- Phone
- 0161 302 3006
- Address
- 38 Woodford Road, Bramhall, Stockport, SK7 1PA Map (opens Google Maps)
Compare nearby
- G Family Care Solutions Good, 0.9 miles away
- G Your Life (Cheadle Hulme) Good, 1.7 miles away
- G Able Living Care Services Limited Good, 1.9 miles away
- – Helping Hands Poynton Not yet rated, 1.9 miles away
- I Elite Homecare Inadequate, 1.9 miles away