Quality Life Matters Care Services Ltd
- Home care
- Dementia care
- Registered since 2022
- Moulsoe, Milton Keynes, South East
Not yet rated by the CQC. New services usually get their first rating within a year or two.
At a glance
No rating
No ratings have been published for this service yet.
92%
of rated home care services in Milton Keynes are Good or Outstanding (87% across the South East, 88% across England).
Quality Life Matters Care Services Ltd: inspection record
The squares stay empty until the Care Quality Commission publishes a rating.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Axis Healthcare Ltd (Good, less than 0.1 miles away) and Paratus Partners (Good, less than 0.1 miles away).
Nearest home care services:
- – Ashlotrimcare Ltd – Milton Keynes Not yet rated, less than 0.1 miles away
- G Axis Healthcare Ltd Good, less than 0.1 miles away
- – Bestfield Care Ltd Not yet rated, less than 0.1 miles away
- – Buckinghamshire Domiciliary Care Not yet rated, less than 0.1 miles away
- – Carezone Health Services Ltd Not yet rated, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's inspection report published 4 March 2023. Quoted under the Open Government Licence.
Systems and processes were not always in place to support people's safety. Risks to the person had not always been outlined in detail to ensure the risk was prevented or reduced. The person was supported by staff who had not always undergone a robust recruitment process. Staff were not all up to date with training so there was a risk of not meeting the person's needs.
Read the rest of CQC's summary
The provider's systems and processes had not always effectively monitored the quality of the service being provided. Audits undertaken to monitor the quality of care provided had not always identified issues needing improvement.
The person using the service spoke positively of the reliability of the service. There were sufficient staff to meet the person's needs. The person told us they felt safe and staff ensured they were safeguarded from harm. Staff followed the provider's policy and procedure for infection prevention and control.
The person's needs were assessed and kept under review and reflected all aspects of their care. They contributed to the assessment process. The person's health care needs were recorded and met.
The person was supported to have maximum choice and control of their life and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The person spoke of the kind and caring approach of staff and said they were involved in decisions about their care, and their views were respected by staff.
The person was aware of how to raise a concern. They were confident any issues raised would be swiftly and effectively followed up.
Staff were supported through ongoing monitoring and good communication, which ensured information was shared in a timely manner to support in the delivery of personal care.
The person's views had been sought through a survey, which had been analysed and used to identify if improvements were needed.
Rating at last inspection and update This service was registered with us on 25 January 2022 and this is the first inspection.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Agnes Ngului
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 March 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Ownership type
- Organisation
- Companies House number
- 13413678 (opens Companies House)
Getting help from Milton Keynes City Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Milton Keynes City Council
- Ask for a care needs assessment
- Phone: 01908 253772, Monday to Friday, 8.45am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: Milton Keynes City Council
Checked on the council's website, November 2026.
Common questions
- Does Quality Life Matters Care Services Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Quality Life Matters Care Services Ltd.
- When was Quality Life Matters Care Services Ltd last inspected?
- The Care Quality Commission has not published a rating for Quality Life Matters Care Services Ltd yet.
- Who runs Quality Life Matters Care Services Ltd?
- Quality Life Matters Care Services Ltd is run by Quality Life Matters Care Services Ltd.
- What is Quality Life Matters Care Services Ltd's CQC rating?
- Not yet rated by the CQC. New services usually get their first rating within a year or two.
Contact
- Phone
- 07427 446591
- Address
- Regus House, Fairbourne Drive, Milton Keynes, MK10 9RG Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Axis Healthcare Ltd (Good, less than 0.1 miles away) and Paratus Partners (Good, less than 0.1 miles away).
Nearest home care services:
- – Ashlotrimcare Ltd – Milton Keynes Not yet rated, less than 0.1 miles away
- G Axis Healthcare Ltd Good, less than 0.1 miles away
- – Bestfield Care Ltd Not yet rated, less than 0.1 miles away
- – Buckinghamshire Domiciliary Care Not yet rated, less than 0.1 miles away
- – Carezone Health Services Ltd Not yet rated, less than 0.1 miles away