Ahmed & Gul Ltd
- Home care
- Dementia care
- Registered since 2011
- Leagrave, Luton, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
3 ratings
Rated Good at every inspection since 2015.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
20 of 36
rated home care services in Luton are rated Good, like this one.
Ahmed & Gul Ltd: inspection record
Rated Good in August 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Innova Healthcare UK Ltd Not yet rated, 0.2 miles away
- – APT Care Limited No overall rating, 0.2 miles away
- G DT Careplus Good, 0.6 miles away
- – Gentle Hands Care And Services Not yet rated, 0.7 miles away
- G Mirage Care Ltd Good, 0.7 miles away
About the service
From the Care Quality Commission's inspection report published 28 August 2019. Quoted under the Open Government Licence.
Ahmed & Gul Limited is a domiciliary care agency providing personal care and support to people in their own homes. At the time of the inspection the service was supporting 147 people.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
People told us they felt safe and were well supported by staff. One person said, "Staff are very understanding, they help me with any of my problems straight away. They are very kind and speak to me nicely. One staff in particular is truly brilliant."
Read the rest of CQC's summary
People were safe as staff had received training in safeguarding adults and had a good understanding of the types and symptoms of abuse. Staff knew how to report concerns and were confident to do so.
People said they received their medicines on time and correctly. Staff worked with the local health professionals and pharmacies to ensure people had the right medicine and health support at the right times.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Staff had a good understanding of the Mental Capacity Act and how to support people to make decisions or report concerns of capacity where people's abilities had changed.
People were supported by staff to follow their own preferred diets and religious and cultural needs. This included specialist diets recommended by health professionals. Staff supported people to access a range of health professionals as they required it.
People told us staff were kind and caring and never rushed them. Staff supported people to review their care needs regularly involving their relatives and health professionals as requested. People were supported to live independently and find ways to maintain this.
People were supported to receive care that was in line with their preferred methods and needs, taking into account their abilities and cultural sensitivities. Staff responded to complaints quickly and effectively and people told us complaints were resolved and the same issues did not reoccur.
People were encouraged by staff to give feedback on the service and suggest ideas for improvements. The manager had created an open, person centred culture and a clear vision of high-quality personalised care
that was shared by the staff team and experienced by people receiving care.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Farida Begum
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)6 inspection reports, latest 28 August 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Ahmed & Gul LtdBrand: Bluebird Care
- Ownership type
- Organisation
- Companies House number
- 06845093 (opens Companies House)
Getting help from Luton Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Luton Borough Council
- Ask for a care needs assessment
- Phone: 01582 547659 or 01582 547660
- Support for carers
- Paying for care: Luton Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Ahmed & Gul Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Ahmed & Gul Ltd.
- When was Ahmed & Gul Ltd last inspected?
- The Care Quality Commission's latest rating for Ahmed & Gul Ltd was published on 28 August 2019.
- Who runs Ahmed & Gul Ltd?
- Ahmed & Gul Ltd is run by Ahmed & Gul Ltd.
- What is Ahmed & Gul Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 28 August 2019.
Contact
- Phone
- 01582 380122
- Address
- 21-25 Kingsway, Luton, LU4 8EH Map (opens Google Maps)
Compare nearby
- – Innova Healthcare UK Ltd Not yet rated, 0.2 miles away
- – APT Care Limited No overall rating, 0.2 miles away
- G DT Careplus Good, 0.6 miles away
- – Gentle Hands Care And Services Not yet rated, 0.7 miles away
- G Mirage Care Ltd Good, 0.7 miles away