Sandton Healthcare Limited
- Home care
- Dementia care
- Registered since 2022
- Stevenage, Hertfordshire, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
151 of 188
rated home care services in Hertfordshire are rated Good, like this one.
Sandton Healthcare Limited: inspection record
Rated Good in August 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
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- G Priority Plus Care Ltd Good, less than 0.1 miles away
About the service
From the Care Quality Commission's inspection report published 15 August 2023. Quoted under the Open Government Licence.
Sandton Healthcare Limited is a domiciliary care agency providing personal care to people in their own homes. The service provides support to older people, some of whom may be living with dementia and people with a learning disability. At the time of our inspection there were 29 people using the service.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, 11 people were supported with personal care.
What inspectors found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Read the rest of CQC's summary
Right Support: People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. However, we found mental capacity assessments lacked evidence people had been involved and supported to understand. We have made a recommendation related to supporting people with decision making. Staff promoted people's independence by allowing them to do as much as they could for themselves and offered support when needed. They supported people to take their medicines as prescribed and to access other healthcare services.
Right Care: People's support plans reflected their range of needs. However, not all risk assessments had been completed and guidance for staff was not always detailed. We have made a recommendation related to this. People received kind and compassionate care. Staff protected and respected people's privacy and dignity and understood their individual needs. The service had enough appropriately trained staff to meet people's needs and keep them safe. Staff understood how to protect people from poor care and abuse. People could communicate with staff and understand information given to them as this was available in different formats and staff understood their individual communication needs.
Right Culture: People received good quality care because trained staff could meet their needs. Staff knew and understood people well. People and those close to them were involved in planning their care. Staff and managers listened to people's views to develop and improve the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Questions to ask the service
- Well-led was rated Requires improvement on 15 August 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
Registration details
- Registered manager
- Monica Charunda
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Children 0-18 years, Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 15 August 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Sandton Healthcare Limited
- Ownership type
- Organisation
- Companies House number
- 13041776 (opens Companies House)
Getting help from Hertfordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Hertfordshire County Council
- Ask for a care needs assessment
- Phone: 0300 123 4042, Monday to Friday, 8.30am to 5.30pm (closed weekends and public holidays)
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Sandton Healthcare Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Sandton Healthcare Limited.
- When was Sandton Healthcare Limited last inspected?
- The Care Quality Commission's latest rating for Sandton Healthcare Limited was published on 15 August 2023.
- Who runs Sandton Healthcare Limited?
- Sandton Healthcare Limited is run by Sandton Healthcare Limited.
- What is Sandton Healthcare Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 15 August 2023.
Contact
- Phone
- 07983 615783
- Address
- Unit 41 Caxton Point, Caxton Way, Stevenage, SG1 2XU Map (opens Google Maps)
Compare nearby
- G Bridgecare Solutions Ltd Good, less than 0.1 miles away
- – Connections Healthcare Ltd Not yet rated, less than 0.1 miles away
- – Devoted Supported Living - Main Office Not yet rated, less than 0.1 miles away
- G Fortis Care Hertfordshire Good, less than 0.1 miles away
- G Priority Plus Care Ltd Good, less than 0.1 miles away