JC99 Ltd
- Home care
- Dementia care
- Registered since 2022
- Sulham, West Berkshire, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
22 of 22
rated home care services in West Berkshire are rated Good, like this one.
JC99 Ltd: inspection record
Rated Good in May 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Norton Nurses Second Office Good, less than 0.1 miles away
- G Gardiner’s Live-in Care Limited Good, 0.3 miles away
- G Purley Park Trust (DCA) (Unit 2) Good, 1.6 miles away
- G Panacea Care Services Good, 1.7 miles away
- – Blue Currant Care Agency Not yet rated, 1.7 miles away
About the service
From the Care Quality Commission's inspection report published 4 May 2023. Quoted under the Open Government Licence.
JC99 Ltd is a domiciliary care agency providing personal care to people living in their own homes. The service provides support to older adults and younger adults who may also suffer from a physical disability, sensory impairment, or dementia. At the time of our inspection 6 people were receiving personal care from the service.
Read the rest of CQC's summary
Not everyone using the service received personal care. CQC only inspects where people receive personal care, which is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
What inspectors found
The service had effective systems in place to ensure people's safety. People and their relatives told us they felt safe using the service. People received comprehensive assessments of their needs prior to commencement of care with the service. Care plans and risk assessments developed from these assessments provided staff with the necessary information and guidance to meet people's individual needs. Recruitment processes ensured suitability of staff for their roles and the service had enough staff to meet people's needs.
Read the rest of CQC's summary
All staff received induction training, and regular supervisions and spot checks were carried out by the registered manager.
People were supported to have maximum choice and control of their lives and staff provided them with care in the least restrictive way possible and acted in their best interests; the policies and systems in the service promoted this practice.
People and their relatives said they felt listened to and knew how to raise a complaint. People's communication needs were assessed, and care plans included detailed descriptions of their communication requirements.
All feedback about the registered manager was positive. The registered manager had good oversight of the service and was well supported by the nominated individual. The provider had systems in place to oversee the service and to ensure compliance with the fundamental standards. The registered manager had a good relationship with people, staff and relatives, and worked closely with external health and social care professionals to advocate for people who used the service.
Questions to ask the service
- The last rating is 3 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 May 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- JC99 Ltd
- Ownership type
- Organisation
- Companies House number
- 13582748 (opens Companies House)
Getting help from West Berkshire Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at West Berkshire Council
- Ask for a care needs assessment
- Phone: 01635 503050, Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: West Berkshire Council
Checked on the council's website, November 2026.
Common questions
- Does JC99 Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for JC99 Ltd.
- When was JC99 Ltd last inspected?
- The Care Quality Commission's latest rating for JC99 Ltd was published on 4 May 2023.
- Who runs JC99 Ltd?
- JC99 Ltd is run by JC99 Ltd.
- What is JC99 Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 4 May 2023.
Contact
- Phone
- 0118 214 5581
- Address
- 13C Horseshoe Park, Pangbourne, Reading, RG8 7JW Map (opens Google Maps)
Compare nearby
- G Norton Nurses Second Office Good, less than 0.1 miles away
- G Gardiner’s Live-in Care Limited Good, 0.3 miles away
- G Purley Park Trust (DCA) (Unit 2) Good, 1.6 miles away
- G Panacea Care Services Good, 1.7 miles away
- – Blue Currant Care Agency Not yet rated, 1.7 miles away