Trusted Care South West Limited
- Home care
- Registered since 2022
- Bickington, Devon, South West
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
7 months
since the latest rating was published.
85 of 109
rated home care services in Devon are rated Good, like this one.
Trusted Care South West Limited: inspection record
Rated Good in March 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- – Thornery Care Ltd Not yet rated, 0.1 miles away
- G Hadley Care Good, 0.2 miles away
- G HomeLife Carers (Barnstaple) Good, 0.2 miles away
- G Chapter Care (North Devon) Limited Good, 0.3 miles away
- RI Comficare Ltd Requires improvement, 0.3 miles away
What inspectors found
From the Care Quality Commission's assessment published 31 March 2026 (assessment visit 15 January 2026). Quoted under the Open Government Licence.
Date of on-site assessment visits: 2 February and an out of hours inspection 11 February 2026. Further review of documents took place off-site and telephone calls were made to people using the service and their relatives in the period 23 February to 27 February 2026.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
Trusted Care Southwest Ltd is a domiciliary care provider (home care), registered with the CQC in May 2022. At the time of assessment, the service was delivering Personal care to 45 people living in their own homes.
This was the first assessment of the service since they were registered with the CQC. Following this assessment, we have rated the service good.
The service received strong praise from people using it, their relatives, a stakeholder and staff. Day to day care was managed effectively, and both the provider and staff demonstrated open, inclusive values which helped build trust with those receiving support.
Robust policies and procedures ensured safe medicines management, safe care in people’s homes and appropriate responses to concerns. The provider had effective systems to monitor performance and identify emerging trends.
Care was delivered safely, supported by a proactive safety culture, thorough assessments and evidence based practice. Staff worked collaboratively with external professionals to ensure coordinated and responsive care planning.
Safeguarding, infection control and risk management processes were well understood and consistently applied. Staff received regular supervision, training and support, and consent was always sought in line with the Mental Capacity Act.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been rated good.
Good: This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
Good: This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
-
Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this newly registered service. This key question has been rated good.
Good: This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this newly registered service. This key question has been rated good.
Good: This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this newly registered service. This key question has been rated good.Good: This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Sharon Angell
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Older People, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Trusted Care South West Limited
- Ownership type
- Organisation
- Companies House number
- 13748587 (opens Companies House)
Getting help from Devon County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Devon County Council
- Ask for a care needs assessment
- Phone: 0345 155 1007, Monday to Thursday 9am to 5pm, Friday 9am to 4pm
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does Trusted Care South West Limited provide nursing care?
- The Care Quality Commission's register does not list nursing care for Trusted Care South West Limited.
- When was Trusted Care South West Limited last inspected?
- The Care Quality Commission's latest rating for Trusted Care South West Limited was published on 31 March 2026.
- Who runs Trusted Care South West Limited?
- Trusted Care South West Limited is run by Trusted Care South West Limited.
- What is Trusted Care South West Limited's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 31 March 2026.
Contact
- Phone
- 01271 445940
- Address
- Trusted Care South West Limited, Florence House, Brannam Crescent, Roundswell Business Park, Barnstaple, EX31 3TD Map (opens Google Maps)
Compare nearby
- – Thornery Care Ltd Not yet rated, 0.1 miles away
- G Hadley Care Good, 0.2 miles away
- G HomeLife Carers (Barnstaple) Good, 0.2 miles away
- G Chapter Care (North Devon) Limited Good, 0.3 miles away
- RI Comficare Ltd Requires improvement, 0.3 miles away