Stockport Metropolitan Borough Council

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

Staff demonstrated they had the skills and training needed to support people safely. Support plans were being updated to better reflect what people wanted to achieve. People were supported well to receive support from other health services such as GPs, dentists and opticians.

People told us they got on well and liked their staff team. When the usual support workers were not working other staff who knew the person well would be on duty. People were encouraged to be as independent as possible and people told us they had become more independent since moving in to the service.

People were supported to do things that were important to them and any cultural needs or choices were respected. People had good links with community and many people had been supported to find volunteer or part time work.

The management of the service had a clear vision of how they wanted the service to improve and at the time of our inspection a number of changes were being made. Staff spoke highly of the manager and told us they felt involved in the changes and that the changes were improving the service for the people using it.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice

guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.