Rated Care Homes

REaCH

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 3 ratings

    Its last inspection improved it from Requires improvement to Good.

  • 4 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 39 of 48

    rated home care services in Stockport are rated Good, like this one.

REaCH: inspection record

Home care, Stockport

Rated Good in March 2023, up from Requires improvement.

REaCH: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

About the service

From the Care Quality Commission's inspection report published 16 March 2023. Quoted under the Open Government Licence.

The Reablement and Community Home Support (REaCH) service is a multi-disciplinary team providing care and support in people's own homes. The service provides short-term support for people who need help to regain their confidence and independence. At the time of the inspection the service was supporting approximately 49 people

What inspectors found

People spoke positively about the service and felt they were safely supported and well cared for. Clear assessment processes had been introduced and there were systems in place to ensure lessons were learnt if things went wrong. There were enough staff to meet people's needs and suitable recruitment processes were followed.

Read the rest of CQC's summary

New processes for the management of medicines and risk had been implemented following our last inspection and these were having a positive impact to keep people as safe as possible.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

New processes for the management of people's care had been introduced since our last inspection. Staff spoke positively about the processes and felt involved and informed regarding changes and improvements within the service. The registered manager was enthusiastic and keen to provide good quality care. New processes and systems for oversight had been developed and embedded within the service. There were a variety of forums for stakeholders to feedback into service development.

Questions to ask the service

  1. The last rating is 4 years old. Ask what has changed since then.
  2. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  3. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Lisa Moores
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

1 inspection report, latest 16 March 2023. The reports are on the Care Quality Commission website.

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation

Stockport Metropolitan Borough Council - Opportunities Together runs 3 services, all in the North West. 3 are rated Good or Outstanding.

Other services run by Stockport Metropolitan Borough Council - Opportunities Together

  1. G
    Millview Short Stay Respite Good. Care home, Stockport
  2. G
    Stockport Metropolitan Borough Council Good. Home care, Stockport

Getting help from Stockport Metropolitan Borough Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does REaCH provide nursing care?
The Care Quality Commission's register does not list nursing care for REaCH.
When was REaCH last inspected?
The Care Quality Commission's latest rating for REaCH was published on 16 March 2023.
Who runs REaCH?
REaCH is run by Stockport Metropolitan Borough Council - Opportunities Together. It runs 3 services, all in the North West.
What is REaCH's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 16 March 2023.

Contact

Address
Upper ground Floor Central House, Grand Central Square, Wellington Road South, Stockport, SK1 3TA Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)