Rated Care Homes

Home First

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Not yet rated by the CQC. New services usually get their first rating within a year or two.

At a glance

  • No rating

    No ratings have been published for this service yet.

  • 100%

    of rated home care services in Herefordshire are Good or Outstanding (82% across the West Midlands, 88% across England).

Home First: inspection record

Home care, Herefordshire

The squares stay empty until the Care Quality Commission publishes a rating.

Home First: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Mobile Care (Good, 0.5 miles away) and Elgar Care Ltd (Good, 0.9 miles away).

Nearest home care services:

  1. G
    Mobile Care Good, 0.5 miles away
  2. G
    Elgar Care Ltd Good, 0.9 miles away
  3. –
    Smithridge Homecare Hereford and Worcester Not yet rated, 1 mile away
  4. –
    ULTICare Limited Not yet rated, 1 mile away
  5. G
    Aspire Support Good, 1 mile away

See all home care services in Herefordshire

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Eleanor Key
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Provider
Hoople Ltd
Ownership type
Organisation
Companies House number
07556595 (opens Companies House)

Hoople Ltd runs 4 services, all in the West Midlands. 1 is rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 2 have no rating yet.

Other services run by Hoople Ltd

  1. G
    Ridgemoor Road Good. Care home, Herefordshire
  2. RI
    Southbank Requires improvement. Care home, Herefordshire
  3. –
    Hillside Care Centre Not yet rated. Care home, Herefordshire

Getting help from Herefordshire Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does Home First provide nursing care?
The Care Quality Commission's register does not list nursing care for Home First.
When was Home First last inspected?
The Care Quality Commission has not published a rating for Home First yet.
Who runs Home First?
Home First is run by Hoople Ltd. It runs 4 services, all in the West Midlands.
What is Home First's CQC rating?
Not yet rated by the CQC. New services usually get their first rating within a year or two.

Contact

Phone
01432 216766
Address
Auxilium House, Legion Way, Hereford, HR1 1LN Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Mobile Care (Good, 0.5 miles away) and Elgar Care Ltd (Good, 0.9 miles away).

Nearest home care services:

  1. G
    Mobile Care Good, 0.5 miles away
  2. G
    Elgar Care Ltd Good, 0.9 miles away
  3. –
    Smithridge Homecare Hereford and Worcester Not yet rated, 1 mile away
  4. –
    ULTICare Limited Not yet rated, 1 mile away
  5. G
    Aspire Support Good, 1 mile away

See all home care services in Herefordshire