West House Domiciliary Service
- Home care
- Registered since 2011
- Workington, Cumberland, North West
Good
Rated on
Rating from the Care Quality Commission.
- Phone: 0190067777
- Website (opens www.westhouse.org.uk)
- Map (opens Google Maps)
At a glance
2 ratings
Rated Good at every inspection since 2016.
7 years
since the latest rating was published. A rating this old may not show how the service is today.
27 of 30
rated home care services in Cumberland are rated Good, like this one.
West House Domiciliary Service: inspection record
Rated Good in June 2019.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
- G Cumberland Care Reablement and Domiciliary Service - West Good, 0.5 miles away
- – Harbourside Care Ltd Workington Office Not yet rated, 0.6 miles away
- – Alcedo Care West Cumbria Not yet rated, 0.6 miles away
- G Bellcare Domiciliary Care Services Ltd Good, 0.6 miles away
- RI Walsingham Support - Supported Living West Cumbria Requires improvement, 0.6 miles away
About the service
From the Care Quality Commission's inspection report published 20 June 2019. Quoted under the Open Government Licence.
West House Domiciliary Service provides care and support to people living with a learning disability or autism. Seven people live alone in their own properties, eight people live in houses with one other person. There are 41 people who live with 3 or 4 other people in shared accommodation.
Read the rest of CQC's summary
Not everyone using West House Domiciliary Service receives a regulated activity; CQC only inspects the service being received by people provided with 'personal care'; help with tasks related to personal hygiene and eating. Where they do we also take into account any wider social care provided.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.
Questions to ask the service
- The last rating is 7 years old. Ask what has changed since then.
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Alan Scott
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Learning disabilities or autistic spectrum disorder
Inspection report
Read the full inspection report (opens the Care Quality Commission website)4 inspection reports, latest 20 June 2019. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- West House
- Ownership type
- Organisation
- Companies House number
- IP28282R (opens Companies House)
West House runs 6 services, all in the North West. 5 are rated Good or Outstanding and 1 is rated Requires improvement or Inadequate.
Other services run by West House
- G Floshfield Good. Care home, Cumberland
- G Home Farm Good. Care home, Cumberland
- G Midtown Farm Good. Care home, Cumberland
- G West House - 3&4 Glebe Lane Good. Care home, Cumberland
Getting help from Cumberland Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Cumberland Council
- Ask for a care needs assessment
- Phone: 0300 373 3732, Monday to Thursday 9am to 5pm, Friday 9am to 4.30pm. Out-of-hours emergencies: 01228 273 800
- Contact adult social care online
- Support for carers
- Care home fee rates published by the council
Checked on the council's website, November 2026.
Common questions
- Does West House Domiciliary Service provide nursing care?
- The Care Quality Commission's register does not list nursing care for West House Domiciliary Service.
- When was West House Domiciliary Service last inspected?
- The Care Quality Commission's latest rating for West House Domiciliary Service was published on 20 June 2019.
- Who runs West House Domiciliary Service?
- West House Domiciliary Service is run by West House. It runs 6 services, all in the North West.
- What is West House Domiciliary Service's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 20 June 2019.
Contact
- Phone
- 0190067777
- Address
- West House, 26 Stanley Street, Workington, CA14 2JD Map (opens Google Maps)
Compare nearby
- G Cumberland Care Reablement and Domiciliary Service - West Good, 0.5 miles away
- – Harbourside Care Ltd Workington Office Not yet rated, 0.6 miles away
- – Alcedo Care West Cumbria Not yet rated, 0.6 miles away
- G Bellcare Domiciliary Care Services Ltd Good, 0.6 miles away
- RI Walsingham Support - Supported Living West Cumbria Requires improvement, 0.6 miles away