Faiths Care
- Home care
- Dementia care
- Registered since 2022
- Colchester, Essex, East of England
Good
Rated on
Rating from the Care Quality Commission.
At a glance
4 ratings
First rated Good in 2016, most recently Good in September 2026.
1 month
since the latest rating was published.
258 of 298
rated home care services in Essex are rated Good, like this one.
Faiths Care: inspection record
Rated Good in September 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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- RI Delight Supported Living Ltd Requires improvement, less than 0.1 miles away
- G Diana’s Quality Care Ltd Good, less than 0.1 miles away
What inspectors found
From the Care Quality Commission's assessment published 29 September 2026 (assessment visit 2 September 2026). Quoted under the Open Government Licence.
We carried out this inspection from 08 September 2026 to 21 September 2026. This inspection was prompted due to the time elapsed since the last inspection. This was a comprehensive inspection looking at all quality statements. Faiths Care is a domiciliary care agency providing care and support to adults living in their own homes, including those living with dementia, learning disabilities, physical disabilities and sensory impairments. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of our inspection, the service supported 14 people with personal care. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted. At the time of the inspection, the service was not providing personal care to any autistic people or people with a learning disability, but the provider had regard to ‘Right support, right care, right culture’.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People were involved as partners in their care and received good care and outcomes as a result. Their needs were fully assessed, communicated and understood by staff. The service was well led by a management team that displayed genuine care and passion for the service they delivered to people. Staff were well trained, well supported and empowered to provide person centred care that enabled people to live well.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were safe and protected from avoidable harm.
-
Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last assessment we rated this key question good. At this assessment the rating has remained good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Clare Stevens
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Older People, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Faiths Care Ltd
- Ownership type
- Organisation
- Companies House number
- 13766552 (opens Companies House)
Getting help from Essex County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Essex County Council
- Ask for a care needs assessment
- Phone: 0345 603 7630, Monday to Thursday 8.45am to 5pm, Friday 8.45am to 4.30pm
- Contact adult social care online
- Support for carers
- Paying for care: Essex County Council
Checked on the council's website, November 2026.
Common questions
- Does Faiths Care provide nursing care?
- The Care Quality Commission's register does not list nursing care for Faiths Care.
- When was Faiths Care last inspected?
- The Care Quality Commission's latest rating for Faiths Care was published on 29 September 2026.
- Who runs Faiths Care?
- Faiths Care is run by Faiths Care Ltd.
- What is Faiths Care's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 29 September 2026.
Contact
- Phone
- 01206 266886
- Address
- Weston Business Centre, The Colchester Centre, Maponite Buildings, Hawkins Road, Colchester, CO2 8JX Map (opens Google Maps)
Compare nearby
- – Bright Idea Staffing- Main Office Not yet rated, less than 0.1 miles away
- – CKM Care Ltd Not yet rated, less than 0.1 miles away
- – City On A Hill Care Not yet rated, less than 0.1 miles away
- RI Delight Supported Living Ltd Requires improvement, less than 0.1 miles away
- G Diana’s Quality Care Ltd Good, less than 0.1 miles away