Rolling Hearts Care Ltd
- Home care
- Dementia care
- Registered since 2022
- Central Slough, Slough, South East
Good
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
6 months
since the latest rating was published.
15 of 22
rated home care services in Slough are rated Good, like this one.
Rolling Hearts Care Ltd: inspection record
Rated Good in April 2026.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
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What inspectors found
From the Care Quality Commission's assessment published 27 April 2026 (assessment visit 24 March 2026). Quoted under the Open Government Licence.
This was the first assessment of the service, carried out from 27 March to 8 April 2026 as part of routine inspection activity. Rolling Hearts Care Ltd is a domiciliary care agency providing support to people living in their own homes, including older people and people with physical and mental health needs. At the time of the assessment, 4 people were using the service.
- Safe Good
- Effective Good
- Caring Good
- Responsive Good
- Well-led Good
Read the rest of CQC's summary
People received safe, effective, compassionate and person‑centred care that supported positive outcomes. Care was delivered by a small and consistent staff team, which helped build trusting relationships and supported continuity, particularly for people living with dementia or receiving end‑of‑life care. People and their relatives spoke positively about staff kindness, patience and responsiveness, and said they felt confident staff would act promptly if concerns arose.
There were effective systems to assess needs, manage risks and review care. Care plans were personalised, regularly reviewed and reflected people’s preferences, cultural and religious needs, and family involvement. Staff worked well with health and social care professionals to support coordinated care and timely responses to changes in people’s health. Outcomes included improved confidence with mobility, emotional reassurance and comfort at the end of life.
Managers promoted an open, supportive culture focused on learning and improvement. Governance arrangements, including audits, supervision, spot checks and incident review, provided oversight of quality and safety. These systems helped identify areas for development and supported continuous improvement.
-
Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this service. This key question has been rated good. This meant people were safe and protected from avoidable harm.
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Effective
Good
Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
This is the first assessment for this service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.
This is the first assessment for this service. This key question has been rated good. This meant people were truly respected and valued as individuals; and empowered as partners in their care in an exceptional service.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
This is the first assessment for this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
This is the first assessment for this service. This key question has been rated good. This meant service leadership was exceptional and distinctive. Leaders and the culture they created drove and improved high-quality, person-centred care.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Registration details
- Registered manager
- Vipitha Vijayan
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Rolling Hearts Care Ltd
- Ownership type
- Organisation
- Companies House number
- 11400778 (opens Companies House)
Getting help from Slough Borough Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Slough Borough Council
- Ask for a care needs assessment
- Phone: 01753 475111, option 1
- Contact adult social care online
- Support for carers
- Paying for care: Slough Borough Council
Checked on the council's website, November 2026.
Common questions
- Does Rolling Hearts Care Ltd provide nursing care?
- The Care Quality Commission's register does not list nursing care for Rolling Hearts Care Ltd.
- When was Rolling Hearts Care Ltd last inspected?
- The Care Quality Commission's latest rating for Rolling Hearts Care Ltd was published on 27 April 2026.
- Who runs Rolling Hearts Care Ltd?
- Rolling Hearts Care Ltd is run by Rolling Hearts Care Ltd.
- What is Rolling Hearts Care Ltd's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 27 April 2026.
Contact
- Phone
- 020 8050 2501
- Address
- Office 2, Unit 28, Slough Business Park, Slough, SL1 3FQ Map (opens Google Maps)
Compare nearby
- – Shine Health Care Recruitment Services Pvt Ltd Not yet rated, 0.1 miles away
- – REE CARE Not yet rated, 0.2 miles away
- G Slough Crossroads - Caring for Carers Good, 0.5 miles away
- – TIS Care Ltd in Slough Not yet rated, 0.7 miles away
- – Align Care Services Ltd Not yet rated, 0.8 miles away