Lambeth Chinese Community Association
Home care, Lambeth
Requires improvement
Rated on
Rating from the Care Quality Commission.
Lambeth Chinese Community Association: inspection record
Rated Requires improvement in April 2026, down from Good.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
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| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Inspected and rated 3 times since 2016. Rated Good in 2016 and 2018, then Requires improvement in April 2026.
Its last inspection moved it down from Good to Requires improvement. The latest rating was published 6 months ago.
How it compares locally
- The only Requires improvement home care service in Lambeth, out of 34 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 17 April 2026 (assessment visit 17 March 2026). Quoted under the Open Government Licence.
Date of assessment: 31st December 2025 – 6th February 2026. Lambeth Chinese Community Association is a care at home service providing support to, older people, people living with a physical disability and people living with dementia. At the time of the assessment there were 9 people using the service.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed autistic people and people with a learning disability respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
Read the full summary
At the time of the assessment, the service was not supporting any autistic people or people with a learning disability.
(but the provider had regard to ‘Right support, right care, right culture)
At this assessment, the service has been rated requires improvement .
The service employed enough staff to keep people safe. Staff had worked at the service for many years and knew people well. We found records of staff’s full employment history was not documented. Staff had not received relevant training to support people’s care needs.
People had care plans and risk assessments in place; however, some care plans did not contain enough information to fully inform staff how to support people with their care needs.
The service was in breach of regulation in relation to safe care and treatment, staffing and good governance.
We asked the provider for an action plan in response to the concerns found at this assessment.
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Safe
No rating
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. At our last inspection we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant some aspects of the service were not always safe and there was limited assurance about safety. There was an increased risk that people could be harmed.
The service was in breach of legal regulation in relation to safe care and treatment.
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Effective
No rating
Effective – this means we looked for evidence that people’s care, treatment, and support achieved good outcomes and promoted a good quality of life, based on best available evidence.
At our last inspection we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant the effectiveness of people’s care, treatment and support did not always achieve good outcomes or was inconsistent.
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Caring
Good
Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity, and respect. At our last inspection we rated this key question good. At this assessment, the rating has remained good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.
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Responsive
Good
Responsive – this means we looked for evidence that the provider met people’s needs.
At our last inspection we rated this key question good. At this assessment, this rating has remained good. This meant people’ needs were met through good organisation and delivery.
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Well-led
No rating
Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture. At our last inspection we rated this key question good. At this assessment, the rating has changed to requires improvement. This meant the management and leadership was inconsistent. Leaders and the culture they created did not always support the delivery of high-quality, person-centred care.
The service was in breach of legal regulation in relation to good governance at the service.
Questions to ask the service
- Safe was rated Requires improvement on 17 April 2026. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Effective was rated Requires improvement on 17 April 2026. Ask about staff training and how health appointments are arranged.
- Well-led was rated Requires improvement on 17 April 2026. Ask about changes in management and what has changed since the report.
Contact and registration details
| Address | 69 Stockwell Road, London, SW9 9PY |
|---|---|
| Neighbourhood | Brixton, Lambeth |
| Phone | 020 7733 4377 |
| Registered manager | Yuk Lan Tang |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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| Inspection reports | 6 inspection reports, latest 11 April 2018 (opens the Care Quality Commission website) Latest assessment published 17 April 2026; CQC's newer assessments are published on its website rather than as reports. |
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Lambeth Chinese Community Association |
|---|---|
| Ownership type | Organisation |
| Companies House number | 02404310 (opens Companies House) |
| Charity number | 802002 |
Nearest alternatives
- G Dignity Domiciliary Care Home care, 0.1 miles awayGood
- G London Care (Helmi House) Home care, 0.2 miles awayGood
- G Holistic Community Care Limited Home care, 0.4 miles awayGood
- – Prime Way Care South London Home care, 0.4 miles awayNot yet rated
- G Emerald Care Services (UK) Limited Home care, 0.5 miles awayGood
Getting help from London Borough of Lambeth
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Lambeth
- Ask for a care needs assessment
- Phone: 020 7926 5555, select Adults
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Lambeth
Checked on the council's website, November 2026.
Common questions
- Does Lambeth Chinese Community Association provide nursing care?
- The Care Quality Commission's register does not list nursing care for Lambeth Chinese Community Association.
- When was Lambeth Chinese Community Association last inspected?
- The Care Quality Commission's latest rating for Lambeth Chinese Community Association was published on 17 April 2026.
- Who runs Lambeth Chinese Community Association?
- Lambeth Chinese Community Association is run by Lambeth Chinese Community Association.
- What is Lambeth Chinese Community Association's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 17 April 2026.