Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield
Home care, Barnet
Good
Rated on
Rating from the Care Quality Commission.
Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield: inspection record
Rated Good in July 2026.
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| Well-led |
Ratings published by the Care Quality Commission.
Rated Good in July 2026.
The latest rating was published 3 months ago.
How it compares locally
- One of 54 Good home care services in Barnet, out of 58 with a rating.
What inspectors found
From the Care Quality Commission's assessment published 8 July 2026 (assessment visit 9 April 2026). Quoted under the Open Government Licence.
Date of Assessment:14 May to 9 June 2026. The service is a care at home service providing support to adults living with dementia, long term health conditions and physical disabilities, in their own homes. The local authority currently did not commission any care from this service. This is Marina homecare Ltd visiting angels Barnet and Enfield’s first assessment by the CQC.
The provider and registered manager had ensured people received care from a regular group of staff who had become knowledgeable about individuals needs and wishes. These groups of staff worked well together to monitor and respond to any changes in needs. The provider had electronic systems which monitored staff entry and exit time into people’s homes, to check people did not have late, shortened, or missed care visits. The registered manager and office staff actively monitored this system, responding quickly if staff were running late or if the provider’s system identified a problem with a care visit.
Read the full summary
There was a positive culture in the management, office, and care staff team. Staff commented on how caring and effective their colleagues were. The registered manager followed incident processes when something went wrong and considered what could be learnt for next time. Staff knew what they needed to do if they had concerns for people due to their health needs or if they suspected they may have experienced potential neglect or harm.
People had regular reviews and ‘check ins’ during the year to make sure they were happy with the staff and their care experience. Plans were made when people entered the last chapter of their lives, so staff knew what their role looked like. Succinct and pertinent information was gathered about people’s interests and what made them feel good was captured, so staff could build rapport with people, and make the care experience enjoyable.
The registered manager and provider advocated for people when they felt they needed health or social services input.
The registered manager and staff had a good understanding about the risks which people faced. The registered manager when they joined the service made a point to visit people and complete their reviews so they could get to know people.
There were some improvements needed in terms of risk assessing, care planning, and the application of the Mental Capacity Act 2005 in relation to assessing people’s mental capacity and their associated records. However, the fundamentals were working well here and the provider and registered manager were open to this feedback and started making plans to address these shortfalls.
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Safe
Good
Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.
This is the first assessment for this newly registered service. This key question has been ratedgood. -
Effective
Good
Effective – this means we looked for evidence that people’s care,treatmentand support achieved good outcomes and promoteda good qualityof life, based on best available evidence.
This is the first assessment for this newly registered service. This key question has been rated good.
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Caring
Good
Caring – this means we looked for evidence that theproviderinvolved people and treated them with compassion, kindness,dignityand respect.
This is the first assessment for this newly registered service. This key question has been ratedgood.
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Responsive
Good
Responsive – this means we looked for evidence that theprovidermet people’s needs.
This is the firstassessmentfor this service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.
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Well-led
Good
Well-led – this means we looked for evidence that leadership,managementand governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.
If this is the first rating of a service state: This is the first assessment for this newly registeredservice. This key question has been ratedgood.
Questions to ask the service
- Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
- Ask how visit times are agreed and who covers when your usual carer is away.
Contact and registration details
| Address | First Floor, Unit 1, Block C, Queens Road Estate, Queens Road, Barnet, EN5 4DJ |
|---|---|
| Neighbourhood | Chipping Barnet, Barnet |
| Phone | 07957 390200 |
| Website | www.marinahealthcare.com |
| Registered manager | Sarah Matthew |
| Registered with the CQC since | |
| What it provides |
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| Who it supports |
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Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
| Provider | Marina Homecare Ltd |
|---|---|
| Ownership type | Organisation |
| Companies House number | 13835490 (opens Companies House) |
Nearest alternatives
- G Gentle Hands Care Agency Ltd Home care, less than 0.1 miles awayGood
- – GoodOaks Homecare - Barnet and Enfield Home care, 0.6 miles awayNot yet rated
- – Heart Care Services Ltd Home care, 0.6 miles awayNot yet rated
- G HF Trust London Barnet Home care, 0.6 miles awayGood
- G Home Care Preferred Home care, 0.7 miles awayGood
Getting help from London Borough of Barnet
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at London Borough of Barnet
- Ask for a care needs assessment
- Phone: 020 8359 5000, Monday to Friday, 9am to 5pm
- Contact adult social care online
- Support for carers
- Paying for care: London Borough of Barnet
Checked on the council's website, November 2026.
Common questions
- Does Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield provide nursing care?
- The Care Quality Commission's register does not list nursing care for Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield.
- When was Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield last inspected?
- The Care Quality Commission's latest rating for Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield was published on 8 July 2026.
- Who runs Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield?
- Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield is run by Marina Homecare Ltd.
- What is Marina Homecare Ltd T/A Visiting Angels Barnet and Enfield's CQC rating?
- Its overall rating from the Care Quality Commission is Good, published on 8 July 2026.