Rated Care Homes

Greatful Care

G

Good

Rated on

Rating from the Care Quality Commission.

At a glance

  • 1 rating

    Only one rating on record, so there is no trend to show yet.

  • 8 months

    since the latest rating was published.

  • 47 of 49

    rated home care services in Bristol are rated Good, like this one.

Greatful Care: inspection record

Home care, Bristol

Rated Good in February 2026.

Greatful Care: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

  1. G
    Bristol BBA Care Limited Good, less than 0.1 miles away
  2. G
    Citywide Care Agency- Bristol Good, less than 0.1 miles away
  3. –
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  4. –
    Hearts to Care Ltd Not yet rated, less than 0.1 miles away
  5. –
    Procare (Ujima) Limited Not yet rated, less than 0.1 miles away

See all home care services in Bristol

See all home care services in Central Bristol

What inspectors found

From the Care Quality Commission's assessment published 3 February 2026 (assessment visit 19 November 2025). Quoted under the Open Government Licence.

Date of Assessment: 19 November to 2 December 2025.

Greatful Care is a home care service providing support to older people in their homes. At the time of our assessment, there were 5 people using the service. The service registered with the Care Quality Commission on 23 September 2022. We carried out this assessment to provide the service with their first overall rating. The assessment was carried out by 1 inspector and included a visit to the service on the 3 December. We also requested records remotely. During the assessment we spoke with the registered manager and requested feedback from the staff. We made phone calls to people and relatives, to gain feedback about the care they received. At this assessment we looked at all 33 quality statements and provided the service with an overall rating of good.

  • Safe Good
  • Effective Good
  • Caring Good
  • Responsive Good
  • Well-led Good
Read the rest of CQC's summary

People and relatives told us they felt they received safe care and that risks to people were managed well. The staff had a good awareness of how to raise concerns if they suspected abuse. Systems were in place to manage any concerns that were raised. Staff and people benefited from an open and positive culture that had been developed by the registered manager. People were supported by a team of staff who knew them well. Staff felt valued, undertook regular training and received supervision.

People were involved and consented to care and support provided. People were treated as individuals and were encouraged to be independent. Staff were kind and compassionate and knowledgeable of people’s needs. People’s communication needs were recorded and respected by the staff. People and staff were asked for their views on the quality and safety of the service, and their feedback was listened to. People and relatives knew how to raise concerns and were confident they were acted on.

Governance systems were in place and regular audits were undertaken by the registered manager. The provider had a vision to expand on the number of people that they cared for, whilst providing a high standard of person-centred care. Staff well-being was promoted by the service, and the staff spoke positively about the registered manager.

  1. Safe

    Good

    Safe – this means we looked for evidence that people were protected from abuse and avoidable harm. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were safe and protected from avoidable harm.

  2. Effective

    Good

    Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

  3. Caring

    Good

    Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect. This is the first assessment for this newly registered service. This key question has been rated good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

  4. Responsive

    Good

    Responsive – this means we looked for evidence that the provider met people’s needs.This is the first assessment for this newly registered service. This key question has been rated good. This meant people’s needs were met through good organisation and delivery.

  5. Well-led

    Good

    Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.This is the first assessment for this newly registered service. This key question has been rated good. This meant the service was consistently managed and well-led. Leaders and the culture they created promoted high-quality, person-centred care.

Questions to ask the service

  1. Ask to see the most recent Care Quality Commission (CQC) report and what the service did about any points in it.
  2. Ask how visit times are agreed and who covers when your usual carer is away.

Registration details

Registered manager
Abdallah Hassan
Registered with the CQC since
What it provides
Domiciliary care service
Who it supports
Dementia, Mental Health, Older People, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
12981339 (opens Companies House)

Greatful Care Ltd runs 2 services in England, 1 of them in the South West. 1 is rated Good or Outstanding and 1 has no rating yet.

Other services run by Greatful Care Ltd

  1. –
    Greatful Care LTD - London Not yet rated. Home care, Hammersmith and Fulham, London

Getting help from Bristol City Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions
Does Greatful Care provide nursing care?
The Care Quality Commission's register does not list nursing care for Greatful Care.
When was Greatful Care last inspected?
The Care Quality Commission's latest rating for Greatful Care was published on 3 February 2026.
Who runs Greatful Care?
Greatful Care is run by Greatful Care Ltd. It runs 2 services in England, 1 of them in the South West.
What is Greatful Care's CQC rating?
Its overall rating from the Care Quality Commission is Good, published on 3 February 2026.

Contact

Phone
07455 840704
Address
Ujima House, 97-107 Wilder Street, St Paul's, Bristol, BS2 8QU Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

  1. G
    Bristol BBA Care Limited Good, less than 0.1 miles away
  2. G
    Citywide Care Agency- Bristol Good, less than 0.1 miles away
  3. –
    H&M Care Agency Ltd - Bristol Not yet rated, less than 0.1 miles away
  4. –
    Hearts to Care Ltd Not yet rated, less than 0.1 miles away
  5. –
    Procare (Ujima) Limited Not yet rated, less than 0.1 miles away

See all home care services in Bristol

See all home care services in Central Bristol