Allot Healthcare Services Staffordshire
- Home care
- Dementia care
- Registered since 2022
- Staffordshire, West Midlands
This service is registered but is not currently providing care.
Requires improvement
Rated on
Rating from the Care Quality Commission.
At a glance
1 rating
Only one rating on record, so there is no trend to show yet.
4 years
since the latest rating was published. A rating this old may not show how the service is today.
Allot Healthcare Services Staffordshire: inspection record
Rated Requires improvement in April 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Home Instead (Good, 0.6 miles away) and Radis Community Care (Burton on Trent) (Good, 1.6 miles away).
Nearest home care services:
- G Home Instead Good, 0.6 miles away
- – LifeChoice Services Ltd Not yet rated, 0.6 miles away
- – Waterside View Not yet rated, 1 mile away
- – Kena Care Not yet rated, 1.1 miles away
- – Multi-Care Community Services Burton On Trent Ltd Not yet rated, 1.5 miles away
About the service
From the Care Quality Commission's inspection report published 4 April 2023. Quoted under the Open Government Licence.
Allot Healthcare is a domiciliary care service providing regulated activities for 14 people at the time of the inspection. The service provides support to younger and older adults, some who may have a diagnosis of dementia or a physical disability.
Read the rest of CQC's summary
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
What inspectors found
The provider had recently begun the transition of moving to an electronic care planning system. As a result, we found some elements of some people's care plans had not been updated to reflect their needs on the electronic system. Audits had been completed to monitor the safety and quality of the service, but some audits did not reflect our findings on inspection due to the records not yet being fully updated. We made a recommendation to the provider about this.
Read the rest of CQC's summary
People told us they felt safe and received care and support from a staff team who knew their needs well. However, we received mixed feedback about timings of calls and consistency of the care staff. Staff were up to date with training and adhered to infection prevention control policies and processes.
The provider worked well with other professionals and organisations to ensure people's healthcare needs were met. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were supported in a kind and compassionate way and people told us their privacy and dignity was respected. Independence was promoted. People were able to share their wishes and views about the delivery of their care.
People and staff spoke highly of the registered manager and knew how to make a complaint or raise a concern. Staff understood their responsibilities and felt valued by the management team at Allot Healthcare.
Registration details
- Registered with the CQC since
- What it provides
- Domiciliary care service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People who misuse drugs and alcohol, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)1 inspection report, latest 4 April 2023. The reports are on the Care Quality Commission website.
The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- Allot Healthcare Services Ltd
- Ownership type
- Organisation
- Companies House number
- 09266478 (opens Companies House)
Allot Healthcare Services Ltd runs 2 services in England, 1 of them in the West Midlands. 0 are rated Good or Outstanding, 1 is rated Requires improvement or Inadequate and 1 has no rating yet.
Other services run by Allot Healthcare Services Ltd
- – Allot Healthcare Services York No overall rating. Home care, York, Yorkshire and the Humber
Getting help from Staffordshire County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Staffordshire County Council
- Ask for a care needs assessment
- Phone: 0300 111 8010, Monday to Friday, 9am to 5pm (except bank holidays)
- Contact adult social care online
- Support for carers
- Paying for care: Staffordshire County Council
Checked on the council's website, November 2026.
Common questions
- Does Allot Healthcare Services Staffordshire provide nursing care?
- The Care Quality Commission's register does not list nursing care for Allot Healthcare Services Staffordshire.
- When was Allot Healthcare Services Staffordshire last inspected?
- The Care Quality Commission's latest rating for Allot Healthcare Services Staffordshire was published on 4 April 2023.
- Who runs Allot Healthcare Services Staffordshire?
- Allot Healthcare Services Staffordshire is run by Allot Healthcare Services Ltd. It runs 2 services in England, 1 of them in the West Midlands.
- What is Allot Healthcare Services Staffordshire's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 4 April 2023.
Contact
- Phone
- 07768 942609
- Address
- Sure Store, Ninth Avenue, Burton-on-trent, DE14 3JZ Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Home Instead (Good, 0.6 miles away) and Radis Community Care (Burton on Trent) (Good, 1.6 miles away).
Nearest home care services:
- G Home Instead Good, 0.6 miles away
- – LifeChoice Services Ltd Not yet rated, 0.6 miles away
- – Waterside View Not yet rated, 1 mile away
- – Kena Care Not yet rated, 1.1 miles away
- – Multi-Care Community Services Burton On Trent Ltd Not yet rated, 1.5 miles away