Rated Care Homes

New Hope Care Rutland

RI

Requires improvement

Rated on

Rating from the Care Quality Commission.

This rating was carried over from the previous owner after a change of ownership.

At a glance

  • 2 ratings

    Rated Requires improvement at every inspection since 2022.

  • 3 years

    since the latest rating was published. A rating this old may not show how the service is today.

  • 2 of 12

    rated home care services in Rutland are rated Requires improvement, like this one.

New Hope Care Rutland: inspection record

Home care, Rutland

Rated Requires improvement in June 2023.

New Hope Care Rutland: inspection record: inspection ratings by year, 2015 to 2026
201520162017201820192020202120222023202420252026
Overall
Safe
Effective
Caring
Responsive
Well-led

Ratings published by the Care Quality Commission.

Compare nearby

Nearest rated Good or Outstanding: Community Support Services Micare (Outstanding, 0.9 miles away) and Home Straight Partnership Ltd (Good, 0.9 miles away).

Nearest home care services:

  1. –
    Tailored Care Services Ltd – Oakham Branch Not yet rated, 0.9 miles away
  2. –
    ABC Care - Rutland Not yet rated, 0.9 miles away
  3. O
    Community Support Services Micare Outstanding, 0.9 miles away
  4. G
    Home Straight Partnership Ltd Good, 0.9 miles away
  5. G
    Rutland House Community Trust Ltd Good, 1.1 miles away

See all home care services in Rutland

Questions to ask the service

  1. Safe was rated Requires improvement on 27 June 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
  2. Well-led was rated Requires improvement on 27 June 2023. Ask about changes in management and what has changed since the report.
  3. The last rating is 3 years old. Ask what has changed since then.

Registration details

Registered manager
Ropafadzo Cheza
Registered with the CQC since
What it provides
Domiciliary care service, Supported living service
Who it supports
Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults

Inspection report

Read the full inspection report (opens the Care Quality Commission website)

The rating is the Care Quality Commission's. We show it as published and do not change it.

Who runs it

Ownership type
Organisation
Companies House number
09739143 (opens Companies House)

New Hope Care Ltd runs 8 services in England, 3 of them in the East Midlands. 3 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.

Other services run by New Hope Care Ltd

  1. G
    New Hope Care Coventry Good. Home care, Coventry, West Midlands
  2. G
    New Hope Care Hereford Good. Home care, Herefordshire, West Midlands
  3. G
    New Hope Care Stockport Good. Home care, Stockport, North West
  4. RI
    New Hope Care Leicester Requires improvement. Home care, Leicestershire

See all 8 services run by New Hope Care Ltd

Getting help from Rutland County Council

The council can assess what care someone needs and tell them what help with the cost they may get.

Checked on the council's website, November 2026.

Common questions

Does New Hope Care Rutland provide nursing care?
The Care Quality Commission's register does not list nursing care for New Hope Care Rutland.
When was New Hope Care Rutland last inspected?
The Care Quality Commission's latest rating for New Hope Care Rutland was published on 27 June 2023.
Who runs New Hope Care Rutland?
New Hope Care Rutland is run by New Hope Care Ltd. It runs 8 services in England, 3 of them in the East Midlands.
What is New Hope Care Rutland's CQC rating?
Its overall rating from the Care Quality Commission is Requires improvement, published on 27 June 2023.

Contact

Phone
01604 320077
Address
The Offices, Mickley, Burley Road, Langham, Oakham, LE15 7JB Map (opens Google Maps)
Read the full inspection report (opens the Care Quality Commission website)

Compare nearby

Nearest rated Good or Outstanding: Community Support Services Micare (Outstanding, 0.9 miles away) and Home Straight Partnership Ltd (Good, 0.9 miles away).

Nearest home care services:

  1. –
    Tailored Care Services Ltd – Oakham Branch Not yet rated, 0.9 miles away
  2. –
    ABC Care - Rutland Not yet rated, 0.9 miles away
  3. O
    Community Support Services Micare Outstanding, 0.9 miles away
  4. G
    Home Straight Partnership Ltd Good, 0.9 miles away
  5. G
    Rutland House Community Trust Ltd Good, 1.1 miles away

See all home care services in Rutland