New Hope Care Rutland
- Home care
- Dementia care
- Registered since 2023
- Rutland, East Midlands
Requires improvement
Rated on
Rating from the Care Quality Commission.
This rating was carried over from the previous owner after a change of ownership.
At a glance
2 ratings
Rated Requires improvement at every inspection since 2022.
3 years
since the latest rating was published. A rating this old may not show how the service is today.
2 of 12
rated home care services in Rutland are rated Requires improvement, like this one.
New Hope Care Rutland: inspection record
Rated Requires improvement in June 2023.
| 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall | ||||||||||||
| Safe | ||||||||||||
| Effective | ||||||||||||
| Caring | ||||||||||||
| Responsive | ||||||||||||
| Well-led |
Ratings published by the Care Quality Commission.
Compare nearby
Nearest rated Good or Outstanding: Community Support Services Micare (Outstanding, 0.9 miles away) and Home Straight Partnership Ltd (Good, 0.9 miles away).
Nearest home care services:
- – Tailored Care Services Ltd – Oakham Branch Not yet rated, 0.9 miles away
- – ABC Care - Rutland Not yet rated, 0.9 miles away
- O Community Support Services Micare Outstanding, 0.9 miles away
- G Home Straight Partnership Ltd Good, 0.9 miles away
- G Rutland House Community Trust Ltd Good, 1.1 miles away
Questions to ask the service
- Safe was rated Requires improvement on 27 June 2023. Ask how medicines are managed, how staffing levels are decided and how incidents are reviewed.
- Well-led was rated Requires improvement on 27 June 2023. Ask about changes in management and what has changed since the report.
- The last rating is 3 years old. Ask what has changed since then.
Registration details
- Registered manager
- Ropafadzo Cheza
- Registered with the CQC since
- What it provides
- Domiciliary care service, Supported living service
- Who it supports
- Dementia, Learning disabilities or autistic spectrum disorder, Mental Health, Older People, People with an eating disorder, Physical Disability, Sensory Impairment, Younger Adults
Inspection report
Read the full inspection report (opens the Care Quality Commission website)The rating is the Care Quality Commission's. We show it as published and do not change it.
Who runs it
- Provider
- New Hope Care Ltd
- Ownership type
- Organisation
- Companies House number
- 09739143 (opens Companies House)
New Hope Care Ltd runs 8 services in England, 3 of them in the East Midlands. 3 are rated Good or Outstanding, 3 are rated Requires improvement or Inadequate and 2 have no rating yet.
Other services run by New Hope Care Ltd
- G New Hope Care Coventry Good. Home care, Coventry, West Midlands
- G New Hope Care Hereford Good. Home care, Herefordshire, West Midlands
- G New Hope Care Stockport Good. Home care, Stockport, North West
- RI New Hope Care Leicester Requires improvement. Home care, Leicestershire
Getting help from Rutland County Council
The council can assess what care someone needs and tell them what help with the cost they may get.
- Adult social care at Rutland County Council
- Ask for a care needs assessment
- Phone: 01572 758 341
- Support for carers
- Paying for care: Rutland County Council
Checked on the council's website, November 2026.
Common questions
- Does New Hope Care Rutland provide nursing care?
- The Care Quality Commission's register does not list nursing care for New Hope Care Rutland.
- When was New Hope Care Rutland last inspected?
- The Care Quality Commission's latest rating for New Hope Care Rutland was published on 27 June 2023.
- Who runs New Hope Care Rutland?
- New Hope Care Rutland is run by New Hope Care Ltd. It runs 8 services in England, 3 of them in the East Midlands.
- What is New Hope Care Rutland's CQC rating?
- Its overall rating from the Care Quality Commission is Requires improvement, published on 27 June 2023.
Contact
- Phone
- 01604 320077
- Address
- The Offices, Mickley, Burley Road, Langham, Oakham, LE15 7JB Map (opens Google Maps)
Compare nearby
Nearest rated Good or Outstanding: Community Support Services Micare (Outstanding, 0.9 miles away) and Home Straight Partnership Ltd (Good, 0.9 miles away).
Nearest home care services:
- – Tailored Care Services Ltd – Oakham Branch Not yet rated, 0.9 miles away
- – ABC Care - Rutland Not yet rated, 0.9 miles away
- O Community Support Services Micare Outstanding, 0.9 miles away
- G Home Straight Partnership Ltd Good, 0.9 miles away
- G Rutland House Community Trust Ltd Good, 1.1 miles away